Seagate External HDD(40 GB) Not recognized

[Yoda]

Hi Friends,

I've a 40 GB External HDD (Non-Branded). Its Seagate Momentus 4200.2 (40 GB) with "Gemini Casing". Its an old one and using it for years. I connect it via USB.

Now for more than a month I'm facing a problem. Whenever I Plug-in, I get a message "A porblem occurred during hardware installation. Your new hardware might not work properly". I tried all the USB ports in my PC and none of them is working.



But it work fine on other desktops and laptops except my PC. I use Windows XP SP3. I know its nothing to do with SP3 since the External HDD works with different desktops that has SP3.

Another point is Flash Drive / Pen Drive works fine in my PC.

Seagate Momentus 4200.2 (40 GB)
SN: 3LE02VCW
Model: ST9402113A

Does anyone have a Solution ?

Regards
Rafales

[Sumeet_naik]

Check ur system's usb ports..try by inserting in different ones.. If possible get a friends usb extension cable or the whole usb extension set.. Additionally check the power cable...

[paroh]

Strange Problem. if pen drive is working that means port is not faulty.

Try manually installing USB mass Storage drivers from the device manager

[Yoda]

external power supply not needed. once I plug-in the LED starts blinking Red and Green alternatively and it never stops blinking. I waited for long time but nothing happens.
but works perfectly fine in laptop or in another pc.

how to install it manually ?

[paroh]

Right click my computer->properties->hard ware->device manager->right click on the device and update

[Yoda]

now I get this message...





I used Driver Genius Pro and found this error...



any solutions for this...

thanks a lot

[paroh]

right click on USB mass storage device and try to update driver.

[VarDOS]

yeah my friend was facing the same prob....

U better try to change the USB cable.

It worked for my frnd

[Yoda]

I did everything but nothing works. Its the USB device driver issue but don't know how to solve it.

I'm planning to re-install the OS.

[rocky_om]

Try uninstalling SP3 and then repair the OS from XP CD .

[Yoda]

Thanks for all the help and suggestions. Finally got it working with only 2 ports. re-installed usb drivers a few times and it worked.