System hangs on inserting DVD

[chandru_skc]

Guys i have a pentium D dual core pc with asus motherboard and running xp sp2... the problem is whenever i insert a dvd, my system hangs permanently with out any notice even task manager can not help me out...

plz.. help me...

[slugger]

is it a recent problem or it has been happenin since begining?

if it is a recent problem then wat was it that u did just b4 u started facin the problem

how much RAM ur comp got?

if u got an AV then try disabling that and c

even b4 that do 1 thin?

1.) dont change any config in ur comp yet

2.) Clear all entries in evnt viewer - application & system in particular

3.) put ur DVD in the tray. If it hangs then let it remain in that state for 10-15 mins

4.)if unable to wok on the OS then restart the comp

5.)Go back to event viewer and see all the entries that are marke as cdrom and atapi

just post the messages u get

[xyanna]

Originally Posted by chandru_skc

Guys i have a pentium D dual core pc with asus motherboard and running xp sp2... the problem is whenever i insert a dvd, my system hangs permanently with out any notice even task manager can not help me out...

plz.. help me...

i don't think it has something to do with dual core. i had same problem on amd.

Originally Posted by xyanna

i don't think it has something to do with dual core. i had same problem on amd.

i solved it with a system reinstall and a lot of headache.

[legolas]

did you try disabling the autoread feature??

[chandru_skc]

Originally Posted by legolas

did you try disabling the autoread feature??

i have got 1 gb ram
can u reply in detail...

[Zangetsu]

Autoread means Autoplay option which is designed 2 play optical media
automatically (the moment u pop in 1 CD it starts playin in a media player )
it is created by .inf file in the root dir....in the CD/DVD e.g Digit DVD/CD which
we use..

Regarding ur problem u have 2 chec ur DVD whether its perfectly ok(i.e
critical scratches,its shape is good or not,it has cracks in the center or not etc)

If u have checed all dat then try using any other DVD which u think is perfect
or used it previously....

also try 2 chec dat DVD in a frnds PC....see wat happens....

ok my conclusion would abt ur problem:

1.Bad DVD(unreadable)
2.DVD drive lens
3.Antivirus Blocking (a virus ..)
4.DVD drivers

[amitash]

if all the above dosn work then do a system restore...if tis is happening even after the system restore u mite have to reinstall ur Os