ethernet controller..... bugging me

[clifford]

Hi Guys,

Well i have this prob with my Laptop..... Ijust bought a laptop from one of my friends from UK. As it was custom installed with Vista...which I hate to work on...I installed XP with SP2. Now the prob is that I am not able to fix driver Problem for 3 things. When i go into device manager...

1) Ethernet controllers
2) Mass storage controller
3) SM Bus controller


My LAptop model is : Toshiba Equium A200 (PSAE2E)
DualCore

Went scouting all over the net found some links but was not able to get the ethernet controller drivers....

http://uk.computers.toshiba-europe.c...jsp?service=UK

tried to find the controller driver here but i just cant find it as i really dont understand why they are needed....

Can plz someone sort me out on this......

thanking in advance

clifford (Goa)

[shadow2get]

This is from Official Toshiba Page:
Download Drivers From Toshiba Site

Select the Model, OS & appropriate driver.
For Ethernet, LAN Driver or Wireless LAN Driver should be selected.
For Mass storage controller & SM Bus controller, Storage Manager for XP.

If you can't find in the above site, check the below given links.

Check these Ethernet/Wi-Fi Drivers for your Lappy.
Toshiba Intel PRO/Wireless 2100 Driver 1.2.4.41 Windows 2000/XP(x32) - 13.5 MB
Toshiba Intel PRO/Wireless 3945/4965 Driver 11.1.1.16 Windows 2000/XP(x32/x64) - 32.33 MB

For other drivers, Search in this page
Toshiba Laptop Drivers

I think that should solve your issue.

[clifford]

@ shadow,

Will check it out..... thanks for the prompt reply...

[clifford]

@ shadow

wat abt the 'Mass storage controller n SM Bus Controller' wat are these for.... n for wat purpose are they used....

[clifford]

@shadow

hey this is the prob evben after downloading the setup links u gave me... still i get the same thing..wat should i do now

plz helpe me

cliffrock

[infra_red_dude]

Download and run software like Everest or SIW. They will tell you what hardware you haf exactly. Then it becomes easier to hunt for drivers rather than finding by laptop model number.

[shadow2get]

Originally Posted by clifford

@shadow

hey this is the prob evben after downloading the setup links u gave me... still i get the same thing..wat should i do now

plz helpe me

cliffrock

Hey clifford,

Dunno whether you installed the Drivers from the Official Site. Anyway, try to install the following in this order:


1. Chip Set Utility - Intel - v7.1.0.1014 - WinXP
http://support.toshiba-tro.de/tedd-f...0808104651.zip

2. LAN Drivers - WinXP
http://support.toshiba-tro.de/tedd-f...0808110034.zip

3. Storage Manager - Intel - v7.5.0.1017 - WinXP
http://www.download1.toshiba.eu/stor...0827133046.zip

4. Wireless LAN Client Manager - Atheros - v5.2.0.125 - WinXP
http://support.toshiba-tro.de/tedd-f...0808104155.zip

5. Wireless LAN Client Manager - Intel - v11.1.0.04 - WinXP
http://support.toshiba-tro.de/tedd-f...0808105844.zip

6. Wireless LAN Driver - Intel - v11.1.0.100 - WinXP
http://support.toshiba-tro.de/tedd-f...716135646.html

Try to install the above drivers in the same order. Lemme know if it worked or not.

FYI, From the official Site, I got this info on the installation order. I have marked the ones you would need to install. Dunno if it will work. But you can try it.

Toshiba's Official Driver Site

Component List Satellite A200, P200, X200; Satego A 200, P200, X200; Equium A 200, P 200; Satellite Pro A 200, P 200

Contents and Installation order
for Windows XP

INSTALL ORDER

No. Component Name Version


2 VALUEADD folder Service Pack2(RTM)
3 SUPPORT folder Service Pack2(RTM)
4 Microsoft Internet Explorer
8 Step by Step Interactive Training(Pro) for ENG version
9 SLP Module OEMSLP2.0
10 Microsoft .NET Framework
***12 Intel ICH8M Chipset Utility
13 Intel 965GM VGA Driver
14 Realtek ALC268 Audio Driver
***15 Realtek 10/100 8101E, Gigabit 8111B LAN Driver
16 ALPS Touch Pad Driver
17 Synaptics Touch Pad Driver
18 TI Card Reader
19 UPEK Finger Print
20 Chicony Camera
***21 Intel(R) Matrix Storage Manager (AHCI)
22 iMSM.reg
23 TOSHIBA Software Modem
***24 Atheros Wireless LAN Driver
***25 Intel Golan Wireless LAN Driver
***26 Intel Kedron Wireless LAN Driver
27 Bluetooth Monitor
28 Bluetooth Stack for Windows by Toshiba
***29 Atheros Client Utility
30 Intel PROSet Utility
31 TOSHIBA Assist
32 TOSHIBA Hotkey Utility
33 TOSHIBA Accessibility
***34 TOSHIBA Hardware Setup Utility
35 TOSHIBA Supervisor Password
36 TOSHIBA Fn-esse
37 TouchPad ON/OFF Utility
38 TOSHIBA Controls (6 button)
39 TOSHIBA Power Saver
40 TPS init
41 TOSHIBA Zooming Utility
44 TOSHIBA ConfigFree
45 TOSHIBA SD Memory Utilities
46 TOSHIBA PC Diagnostic Tool
47 CD/DVD Drive Acoustic Silencer
48 InterVideo WinDVD5
49 TOSHIBA Disc Creator
50 TOSHIBA Direct Disc Writer
51 Adobe Reader
52 Satellite Wall Paper (wide)
53 MRK File Tool
55 Norton Internet Security 2007
56 TOSHIBA User's Manual Vista version(Dummy for Evaluation)
57 TOSHIBA Recovery Disc Creator
58 TOSHIBA Recovery Disc Creator Launcher

[NucleusKore]

As infra_red_dude has suggested use a probe to get your hardware details. You can also use SiSoft Sandra Lite

[clifford]

@infra_red_dude

after running system info @ gaberial I get the following...

wen i click for ethernet controller;;;;

Property Value
Device ID PCI\VEN_10ECDEV_8136SUBSYS_FF001179REV_01\42803E7C 1000E2
Status 0x01802400 Has Problem
Problem 0x0000001c (28)
Capabilities 0x00000000
Config Flags 0x00000040
Class Unknown
Hardware IDs PCI\VEN_10ECDEV_8136SUBSYS_FF001179REV_01
PCI\VEN_10ECDEV_8136SUBSYS_FF001179
PCI\VEN_10ECDEV_8136CC_020000
PCI\VEN_10ECDEV_8136CC_0200
Compatible IDs PCI\VEN_10ECDEV_8136REV_01
PCI\VEN_10ECDEV_8136
PCI\VEN_10ECCC_020000
PCI\VEN_10ECCC_0200
PCI\VEN_10EC
PCI\CC_020000
PCI\CC_0200
Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
Location PCI bus 5, device 0, function 0
Bus number 0x00000005
Enumerator name PCI
Description Ethernet Controller
Driver {4D36E97E-E325-11CE-BFC1-08002BE10318}\0001
Physical Object Name \Device\NTPNP_PCI0023
UI number 0x00000009
Bustype GUID {44203042-2046-4245-2043-382031302042}
Legacy bus type 0x00000005
Install State 0x00000002
Device Address 0x00000000

Other devices
Class Unknown
Icon -18

wen i click second ethernet controller error i get the below:

Property Value
Device ID PCI\VEN_10ECDEV_8136SUBSYS_FF001179REV_01\42803E7C 1000E2
Status 0x01802400 Has Problem
Problem 0x0000001c (28)
Capabilities 0x00000000
Config Flags 0x00000040
Class Unknown
Hardware IDs PCI\VEN_10ECDEV_8136SUBSYS_FF001179REV_01
PCI\VEN_10ECDEV_8136SUBSYS_FF001179
PCI\VEN_10ECDEV_8136CC_020000
PCI\VEN_10ECDEV_8136CC_0200
Compatible IDs PCI\VEN_10ECDEV_8136REV_01
PCI\VEN_10ECDEV_8136
PCI\VEN_10ECCC_020000
PCI\VEN_10ECCC_0200
PCI\VEN_10EC
PCI\CC_020000
PCI\CC_0200
Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
Location PCI bus 5, device 0, function 0
Bus number 0x00000005
Enumerator name PCI
Description Ethernet Controller
Driver {4D36E97E-E325-11CE-BFC1-08002BE10318}\0001
Physical Object Name \Device\NTPNP_PCI0023
UI number 0x00000009
Bustype GUID {44203042-2046-4245-2043-382031302042}
Legacy bus type 0x00000005
Install State 0x00000002
Device Address 0x00000000

Other devices
Class Unknown
Icon -18

After i click Mass storage controller i get the following:

Property Value
Device ID PCI\VEN_104CDEV_803BSUBSYS_FF001179REV_00\46B16D5B 022F0
Status 0x01802400 Has Problem
Problem 0x0000001c (28)
Capabilities 0x00000000
Config Flags 0x00000040
Class Unknown
Hardware IDs PCI\VEN_104CDEV_803BSUBSYS_FF001179REV_00
PCI\VEN_104CDEV_803BSUBSYS_FF001179
PCI\VEN_104CDEV_803BCC_018000
PCI\VEN_104CDEV_803BCC_0180
Compatible IDs PCI\VEN_104CDEV_803BREV_00
PCI\VEN_104CDEV_803B
PCI\VEN_104CCC_018000
PCI\VEN_104CCC_0180
PCI\VEN_104C
PCI\CC_018000
PCI\CC_0180
Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
Location PCI bus 6, device 4, function 2
Bus number 0x00000006
Enumerator name PCI
Description Mass Storage Controller
Driver {4D36E97E-E325-11CE-BFC1-08002BE10318}\0002
Physical Object Name \Device\NTPNP_PCI0018
Bustype GUID {44203042-2046-4245-2043-382031302042}
Legacy bus type 0x00000005
Install State 0x00000002
Device Address 0x00040002

Other devices
Class Unknown
Icon -18

Hope this is enough to help me out guys....

[infra_red_dude]

Looking at the device/vender and pci id this guy has the same problem to a certain extent as you. Check this out, it may be helpful for you

http://forum.notebookreview.com/showthread.php?t=120099

[clifford]

Originally Posted by shadow2get

Hey clifford,

Dunno whether you installed the Drivers from the Official Site. Anyway, try to install the following in this order:


1. Chip Set Utility - Intel - v7.1.0.1014 - WinXP
http://support.toshiba-tro.de/tedd-f...0808104651.zip

2. LAN Drivers - WinXP
http://support.toshiba-tro.de/tedd-f...0808110034.zip

3. Storage Manager - Intel - v7.5.0.1017 - WinXP
http://www.download1.toshiba.eu/stor...0827133046.zip

4. Wireless LAN Client Manager - Atheros - v5.2.0.125 - WinXP
http://support.toshiba-tro.de/tedd-f...0808104155.zip

5. Wireless LAN Client Manager - Intel - v11.1.0.04 - WinXP
http://support.toshiba-tro.de/tedd-f...0808105844.zip

6. Wireless LAN Driver - Intel - v11.1.0.100 - WinXP
http://support.toshiba-tro.de/tedd-f...716135646.html

Try to install the above drivers in the same order. Lemme know if it worked or not.

FYI, From the official Site, I got this info on the installation order. I have marked the ones you would need to install. Dunno if it will work. But you can try it.

Toshiba's Official Driver Site

hi managed to fix lan driver issue but now when i try to install intel matrix storage manager...Storage Manager - Intel - v7.5.0.1017 - WinXP


it says 'the computer does not meet the minimum requirements for installing this software...setup will exit..

does anyone have a idea...