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Old 29-10-2007, 10:29 PM   #1 (permalink)
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Default Internet connetion problem


Got Airtel Broadband connection....using windows 2000 pro..........not able to connect internet..........IP is address is correct.........doubt some service has been disabled or any other problem........


regards
stalin
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Old 29-10-2007, 10:33 PM   #2 (permalink)
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Default Re: Internet connetion problem

please give more details plz like the Modem no etc your ip configuration....
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Old 29-10-2007, 10:37 PM   #3 (permalink)
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Default Re: Internet connetion problem

IE Error
Cannot find Server or DNS Error

Beetel Modem

IP : 192. 168.1.10

geteway : 192. 168.1.1
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Last edited by stalin; 29-10-2007 at 10:37 PM. Reason: Automerged Doublepost
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Old 29-10-2007, 10:44 PM   #4 (permalink)
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Default Re: Internet connetion problem

Please enter a DNS server manually in the TCP/IP properties of your LAN card

203.145.184.13
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Old 29-10-2007, 10:59 PM   #5 (permalink)
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Default Re: Internet connetion problem

DNS server has been manually entered and has given above but still not working...Reinstalled the network card and configured it but still not work...............

Any program that correct my internet connection.........
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Last edited by stalin; 29-10-2007 at 10:59 PM. Reason: Automerged Doublepost
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Old 29-10-2007, 11:05 PM   #6 (permalink)
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Default Re: Internet connetion problem

use opendns.com
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Old 29-10-2007, 11:18 PM   #7 (permalink)
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Default Re: Internet connetion problem

no used........I don't have internet connection on the other system.............
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Old 29-10-2007, 11:21 PM   #8 (permalink)
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Default Re: Internet connetion problem

opendns servers are faster.and if ur connection is configured in router,i donno much.if ur using bridge mode,where u dial to connect to broadband,u can use opendns servers as they are fast and resolves.the procedure is explained in http://opendns.com
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Old 29-10-2007, 11:30 PM   #9 (permalink)
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Default Re: Internet connetion problem

OOps I gave you a wrong DNS.

Are you able to ping your router @ 192.168.1.1? If not turn down your firewall and try. Assign a static IP for your card
192.168.1.2
Subnet mask 255.255.255.0
Gateway 192.168.1.1
DNS primary 202.145.184.13
secondary 202.56.230.5

If you still cannot ping your router you will have to check your card, and maybe your router if icmp ping has been turned off
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Old 29-10-2007, 11:34 PM   #10 (permalink)
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Default Re: Internet connetion problem

I dont have problem ping it is working.............firewall is not in my windows 2000 pro...........
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Old 29-10-2007, 11:37 PM   #11 (permalink)
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Default Re: Internet connetion problem

Did you try everything above^^^^^^^^^^^
If you did, go to 192.168.1.1 in your browser, and login to your router
Check the WAN settings with the help of AirTel customer care. You will need to know your VPI/VCI and other settings. If you have a metered connection by time or bandwidth usage, then you will have to use a bridging mode.
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Old 29-10-2007, 11:42 PM   #12 (permalink)
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Default Re: Internet connetion problem

yes I tried still I get the error message..............may be some service is stop, something like that..........I dont know which one should I enable it.............
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Old 29-10-2007, 11:44 PM   #13 (permalink)
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Default Re: Internet connetion problem

In your internet explorer, connection settings, set it to never dial a connection and auto detect proxy. Disable any VPN settings which may be there
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Old 29-10-2007, 11:46 PM   #14 (permalink)
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Default Re: Internet connetion problem

No dail connection in VPN Settings and VPN is empty.......
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Old 29-10-2007, 11:49 PM   #15 (permalink)
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Default Re: Internet connetion problem

Hmmm, sorry, I'm stumped. If you can access your router page on 192.168.1.1 in internet explorer then no problem in the connection between the router and pc. The only possibilities I can think of now are
1. Wrong DNS numbers, get the correct ones from Customer Care
2. Wrong WAN settings, get the correct settings from Customer Care
3. Faulty cable? Does the Link light glow steadily?

And yes I forgot, you are using Windows We had an interesting virus once in our college that blocked all outgoing network traffic.
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Old 29-10-2007, 11:52 PM   #16 (permalink)
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Default Re: Internet connetion problem

Link light is glowing..........DNS number is correct coz I have two different broadband in two PC.....one is work other is not.............no cable faulty coz I cross check the connection with this PC and it is work..........
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Old 30-10-2007, 12:33 AM   #17 (permalink)
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Default Re: Internet connetion problem

if u know(i don know ) try in services.msc to restart network and try.
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Old 30-10-2007, 01:07 AM   #18 (permalink)
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Default Re: Internet connetion problem

In services msc what should I stop and start.........

I tried all my possible way..........can anyone help..........I dont want to reinstall OS any other possible solution.

Thank you
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Last edited by stalin; 30-10-2007 at 01:07 AM. Reason: Automerged Doublepost
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Old 30-10-2007, 07:41 AM   #19 (permalink)
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Default Re: Internet connetion problem

Try booting with a linux live cd and browsing. Change your network settings if required as you have for windows and try. If it works.............
FORMAT FORMAT FORMAT
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Old 30-10-2007, 09:54 AM   #20 (permalink)
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Default Re: Internet connetion problem

@stalinM some windows pro to help u.i think we both are more of Linux users.
users like Vishal Gupta,gxsaurav etc.
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Old 02-11-2007, 06:23 PM   #21 (permalink)
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Default Re: Internet connetion problem

Thank a lots.......It was problem from Airtel.....Airtel people asked me to login using ther 192.168.1.1 and using some user and password. Later deleted some old setting and change new setting and now the problem is solved.........thanks for all you reply.....
stalin
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Old 02-11-2007, 07:11 PM   #22 (permalink)
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Default Re: Internet connetion problem

What a waste of time
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Old 03-11-2007, 12:50 AM   #23 (permalink)
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Default Re: Internet connetion problem

Actually Airtel people came first to our company for solving this problem but they was not able to do it.........later I tried again calling them over phone.......my luck it work it out..........any thank for you help
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Old 03-11-2007, 01:05 AM   #24 (permalink)
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Default Re: Internet connetion problem

better contact your service provider.
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