Nero 8 Crashes !!

[bajaj151]

I installed Nero 8.....but when I start Nero Home....it crashes....
I installed Nero again but same problem....

What should I do.....?

[debsuvra]

Do u got a visual c++ blah blah. runtime error?

If u are in Vista, disable the user account control (UAC) and then install the software. It should work. After restarting u can enable UAC again if u wish. Try it.

[Choto Cheeta]

hmm to start with Nero 8 is also crashing at my place but its just one of the apps of the Nero 8 suite, the Nero Vision 5

every time I try to add a video file to Nero Vision, it crashes



and then this error message



The Windows is a clean installation on which I have installed the Nero 8...

[bajaj151]

Originally Posted by debsuvra

Do u got a visual c++ blah blah. runtime error?

If u are in Vista, disable the user account control (UAC) and then install the software. It should work. After restarting u can enable UAC again if u wish. Try it.

I already disabled the UAC...that means...I installed Nero with UAC off....
And I am getting error:

Nero has stopped working and yaa its visual basic runtime error....

[debsuvra]

Install Nero 8 and when it crashes, run the installer again and select repair. Or just select next, next... if the option repair is not available.

[Choto Cheeta]

Originally Posted by debsuvra

Install Nero 8 and when it crashes, run the installer again and select repair. Or just select next, next... if the option repair is not available.

Did that as you said... Re-Installed after the crash, restarted but didnt help its still crashing

[bajaj151]

I re-install again....but still nero not working...

I may be mistaken but dont you need Microsoft Dotnet Framework 2.0.

[bajaj151]

Originally Posted by slash_89

I may be mistaken but dont you need Microsoft Dotnet Framework 2.0.

I am using Vista...I dont think...I need Net 2.0...wht u say ?

[Choto Cheeta]

Originally Posted by slash_89

I may be mistaken but dont you need Microsoft Dotnet Framework 2.0.

in case of Vista its bundled I guess

anyway take a look at the error message of the Crash from event viewer...

Faulting application NeroVision.exe, version 5.1.0.2, time stamp 0x46fa49f6, faulting module MSVCR80.dll, version 8.0.50727.762, time stamp 0x45712238, exception code 0xc000000d, fault offset 0x00008a8c, process id 0x8f8, application start time 0x01c814acf2c6a0b3.

Originally Posted by Choto Cheeta

in case of Vista its bundled I guess

No it does'nt come bundled, try installing dotnet framework 2.0 and try.

[bajaj151]

Originally Posted by slash_89

No it does'nt come bundled, try installing dotnet framework 2.0 and try.

Ok...

[Choto Cheeta]

Originally Posted by slash_89

No it does'nt come bundled, try installing dotnet framework 2.0 and try.

Are you sure ??

as when I run the stand alone utility to install Microsoft .NET Framework Version 2.0 Redistributable Package (x86) I get this message !!!

[The_Devil_Himself]

ME think slash is right.
M$ dotnet frameworks are not reverse compatible as far as I know.....so if an application needs dotnet2.0 then dotnet3.0 won't help.
SO try installing dotnet2.0 first.

[Choto Cheeta]

Originally Posted by The_Devil_Himself

ME think slash is right.
M$ dotnet frameworks are not reverse compatible as far as I know.....so if an application needs dotnet2.0 then dotnet3.0 won't help.
SO try installing dotnet2.0 first.

Didnt get the point ???

I was wondering .Net 2.0 is bundled with Vista where as @slash_89 said no, so when I try i found it says "The product in already installed as a part of OS" so I didnt get ur point... !!!

Please explain

[The_Devil_Himself]

^^oh I dint see your post.
If it is installed then its ok.BTW did you try running it in XP?

[Choto Cheeta]

it runs fine under Windows XP !!!

[The_Devil_Himself]

lol.I knew.

You can try running it under xp compatibility mode in Vista though I seriously doubt it will help much.

Nero has always rolled out half baked products which are then refined by patches.Look at the rate at which they are rolling out their products......just 2-3months ago they rolled out nero7.10(something) with blu ray and hd support.

[bajaj151]

Originally Posted by Choto Cheeta

Are you sure ??

as when I run the stand alone utility to install Microsoft .NET Framework Version 2.0 Redistributable Package (x86) I get this message !!!

Ya...same message...on my system...
and yes...its working on xp...

[Choto Cheeta]

One more thing !!! After testing with many video files, what i can see is Nero Vision is having the problem with Video files which are encoded with xvid or divx (MPEG4 / H264) codecs....

for example... this one with MPEG4 under xvid

[debsuvra]

Update to nero 8.1.1.0b. The error should be fixed.

Link : http://www.nero.com/eng/downloads-nero8-update.php

[Choto Cheeta]

Originally Posted by debsuvra

Update to nero 8.1.1.0b. The error should be fixed.

Link : http://www.nero.com/eng/downloads-nero8-update.php

it is 8.1.1.0b

[bajaj151]

Originally Posted by pritish_kul2

This is the error..I am talking about...

[Choto Cheeta]

OK.. after chating with few frnds I can understand it seems its a Bug as the error can be recreated under this bellow Process...

OS : Windows Vista (Without SP1) uptodate
Hardware : Any (in most case RAM was more than 1 GB)
Nero Version : 8.x (incl the letest 8.1.1.0b)

Problem : Nero vision creashes when you try to burn a xvid / divx (MPEG4 / H264) encoded video file as DVD video...

Open Nero Vision 5 (which comes with Nero 8)... Click Make DVD (DVD-Video)



On Next screen please click Add Video Files



Now please browse to add any xvid of divx (MPEG4 / H264) encoded video file like this one bellow...



Now as soon as you add the file, nero vision may crash with following errors,





and when you refer to Windows Event viewer you may find followinh type of Error mesage !!!

Faulting application NeroVision.exe, version 5.1.0.2, time stamp 0x46fa49f6, faulting module MSVCR80.dll, version 8.0.50727.762, time stamp 0x45712238, exception code 0xc000000d, fault offset 0x00008a8c, process id 0x8f8, application start time 0x01c814acf2c6a0b3.

[Ankur Gupta]

Yes even I am facing a similar problem...
I tried to make a DVD Video of Xvid file and it gave the same error..
Hope that it will be fixed in future versions....
BTW is this problem Vista specific?

[assasin]

for me Nero 8 crashes when i start Nero Start Smart.i've Vista with SP1(v.249) but if i start individual apps they dont crash.at first i thought it cud be a issue with SP1 but now i'm sure its not.
so any solutions as of now?

[The_Devil_Himself]

Offtopic:How much nero 8 costs guys?I think I should upgrade from nero6.

[Choto Cheeta]

Originally Posted by assasin

for me Nero 8 crashes when i start Nero Start Smart.i've Vista with SP1(v.249) but if i start individual apps they dont crash.at first i thought it cud be a issue with SP1 but now i'm sure its not.
so any solutions as of now?

did u run the process I suggested ?? I am egger to know !!!

[assasin]

when nero Vision crashes i get the following:
Problem signature:
Problem Event Name: BEX
Application Name: NeroVision.exe
Application Version: 5.0.0.6
Application Timestamp: 46b2f47f
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.1412
Fault Module Timestamp: 46a846a8
Exception Offset: 00008aa0
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 16393
Additional Information 1: e287
Additional Information 2: f77df8fc81db5ad5460b652fe432f11e
Additional Information 3: 650f
Additional Information 4: e51272b9e2a63200bd5ecaf7bad6ef7d

When Nero Start Smart crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: NeroStartSmart.exe
Application Version: 8.0.3.0
Application Timestamp: 46b8b7e1
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.16633
Fault Module Timestamp: 46b3f781
Exception Code: 40010006
Exception Offset: 0001a9b1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 16393
Additional Information 1: 6660
Additional Information 2: 96a48fc024827699e464b57e00527c57
Additional Information 3: 0a72
Additional Information 4: afbd27a4ee3900c0cc272f29086987f5