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Old 26-07-2007, 08:02 PM   #1 (permalink)
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Default stisvc.exe infected with virus/spyware


On my office computer stisvc.exe file is infected. Searched for it in google i found that it is a still image service which automatically turns on when we connect digital camera or scan some document. But in my case i never connected any one of them on my compueter.
Also i noted suspicious registry entry in
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version\Winlogon\
shell = Explorer.exe %windir%\stisvc.exe

I tried removing %windir%\stisvc.exe but on restart it was again there.

Scanned whole system with antivirus with latest updates but it is unable to disinfect this.Can i remove this manually.

Plz help me.
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Old 26-07-2007, 11:35 PM   #2 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

try running hijackthis, or if that don't work either smitfraudfix, or combofix and be careful to follow the directions.
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Old 26-07-2007, 11:39 PM   #3 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

delete the file using antivirus (AVAST is good)
then go to run
Type "SFC /SCANNOW" (without quotes)
also see this if helpul
SOLUTION: Folder Options not available in Tools Menu!
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Old 27-07-2007, 08:44 PM   #4 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

Quote:
Originally Posted by gaurav_chd88
delete the file using antivirus (AVAST is good)
then go to run
Type "SFC /SCANNOW" (without quotes)
also see this if helpul
SOLUTION: Folder Options not available in Tools Menu!
It is not possible to change av because its my office PC. When i try to run
sfc /scannow the following error comes

C:\>sfc /scannow
Windows File Protection could not initiate a scan of protected system files.

The specific error code is 0x000006ba [The RPC server is unavailable.]

Now what to do. May be i'll post my hijackthis log here soon

Here is my HijackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 8:11:58 PM, on 7/27/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
d:\Program Files\Dassault Systemes\B14\intel_a\code\bin\CATSysDemon.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\stisvc.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Pixwares\WinClock\winclock.exe
C:\Program Files\SolidWorks\swScheduler\swBOEngine.exe
C:\DOCUME~1\sanju\LOCALS~1\Temp\SolidWorksLicTemp. 0001
C:\Program Files\SolidWorks\SLDWORKS.exe
C:\DOCUME~1\sanju\LOCALS~1\Temp\SolidWorksLicTemp. 0001
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\TEMP\FJ13AD.EXE
C:\Program Files\lotus\notes\NLNOTES.EXE
C:\Program Files\lotus\notes\ntaskldr.EXE
C:\Documents and Settings\sanju\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://securityresponse.symantec.com....cgi?vid=39088
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.1.2.41:3128
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe %WINDIR%\stisvc.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTware\QUICKF~1\PlugIns\IEHelp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic Professional 6\delay.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\RunServices: [WINTASK] msmgrxp.exe
O4 - HKCU\..\Run: [WinClock] C:\Program Files\Pixwares\WinClock\winclock.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Global Startup: SolidWorks Task Scheduler Engine.lnk = C:\Program Files\SolidWorks\swScheduler\swBOEngine.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = radiant.com
O17 - HKLM\Software\..\Telephony: DomainName = radiant.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{19573759-1338-469D-B862-019575CB2791}: NameServer = 202.56.215.6,202.56.230.6
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = radiant.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = radiant.com
O18 - Protocol: textwareilluminatorbase - {CE5CD329-1650-414A-8DB0-4CBF72FAED87} - C:\WINDOWS\System32\textwareilluminatorbaseProtoco l.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Backbone Service (BBDemon) - Dassault Systemes - d:\Program Files\Dassault Systemes\B14\intel_a\code\bin\CATSysDemon.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Still image service - Unknown owner - C:\WINDOWS\stisvc.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
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Last edited by CadCrazy; 27-07-2007 at 08:44 PM. Reason: Automerged Doublepost
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Old 27-07-2007, 09:28 PM   #5 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

well because it is your office computer then the bad thing you're looking for is " O4 - HKLM\..\RunServices: [WINTASK] msmgrxp.exe " that is the qorm/trojan that is giving you problems. there is a few other things on there that "I" would remove but not now. so run Hijack again and look for this entry make sure there is a check in the box next to it and click fix, or remove or whatever the button is. reboot the system then run another scan looking for msmgrxp.exe. or see if it is running in task manager.
As for the scan not working it is either because the proper service is not running, or because of the trojan (i'll bet on the trojan, had simmillar issue about a month ago and needed to use smitfraudfix, or combofix can't remember which one got rid of the crap)
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Old 28-07-2007, 08:31 PM   #6 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

Removed entry but still stisvc is not terminated n in shell value is same
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Old 28-07-2007, 10:36 PM   #7 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

try smitfraudfix, or combofix
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Old 28-07-2007, 10:45 PM   #8 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

to delete known sticky malware files u can use 'deletedoctor' from www.disckcleaners.com
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Old 29-07-2007, 11:13 PM   #9 (permalink)
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Default Re: stisvc.exe infected with virus/spyware

ok will try
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