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Old 16-05-2007, 04:50 PM   #1 (permalink)
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Angry Firefox not running on system


At an Inet centre, I noticed, FF not allowed to run... even upon reinstallation... as some stupid malware/virus/stupidfkincr@pware is preventing it from doin so... Process pointed to on checking is svchost.exe or so...
Message got..

What is causing it? How to remove it?

Checkin out the earlier threads.. http://www.thinkdigit.com/forum/software-q/55966-help-me-virus-not-able-open-mozilla.html#post495478

nasa42's method
open task manager, by clicking ctrl+alt+del.
Goto process tab and click on "Image Name" so that all processes are arranged in alphabetical order.
Now select the process, whose Image name is svchost.exe and User Name is {Windows Account Name}, and kill them by clicking on End Process button.
Be sure that you dont kill other svchost.exe process having User Name SYSTEM, LOCAL SERVICE, NETWORK, otherwise your system will shutdown.
Now using a search engine, look for a folder starting with name "heap" (in my case it was c:\heap41a ), this folder will be containing files svchost.exe and some text files. Just delete them.
Now start Firefox, this should have solved the problem.
Happy killing !!


It temporarily disables it, but i need a permanent solution.
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I almost forgot this - http://www.thinkdigit.com/forum/showthread.php?t=6242

Last edited by koolbluez; 16-05-2007 at 05:01 PM.
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Old 16-05-2007, 05:01 PM   #2 (permalink)
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Default Re: Firefox not running on system

chek out the post by some guy called 'rudran' here
exactly the 6th post in that page!!
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Old 17-05-2007, 02:54 PM   #3 (permalink)
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Default Re: Firefox not running on system

see is that the msg u got it was clearly known some one has hijacked u r system by sending the above program through net this is called a spyware attack which some times slows your system very bad,ao try some scanners or better reinstall XP
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