Problem in Firefox

[Amon]

Hi,
I am having a problem in Firefox.I am not able to open Firefox.The error message it gives is
"The program must close to allow a previous installation attempt to complete. Please restart."

I had put foxy tunes add-on for installation but i think shut down my laptop without closing firefox and thus not allowing the installation process to complete.I even tried uninstalling Firefox and installing it again but it didnt work.

Please help me as life without Firefox is just not sustainable

[QwertyManiac]

Enable showing of Hidden files ..

Go to:
C:\Documents and Settings\<name>\Application Data\Mozilla\Firefox\Profiles\

Delete the folder in that. Now start Firefox, no more issues after that I hope.

[dtox]

uninstall, then reinstall

[cooldip10]

Originally Posted by dtox

uninstall, then reinstall

Hey that's the most easy way.

[Vishal Gupta]

1. Goto "Tools -> Add-ons" and check whether "Foxy tunes" is listed there, if yes then uninstall it.
2. Try to install foxy tunes again.
3. Also try what QM suggested.

[pritzdj]

Enable "show hidden contents"
Goto:
C:\Documents and Settings\<User>\Application Data\Mozilla\Firefox\Profiles\1p7mkxrf.default(Not e: May vary)\extensions\

open chk all the folders present in the extension folder and delete the foxy tunes add-on.........

Now uninstall and reinstall...........

[Amon]

Sorry for the typo errors.
@dtox and @cooldip10 : I had already mentioned that uninstalling and reinstalling firefox didnot work.

@Vishal Gupta : I had mentioned that I couldn't open firefox

@QM and @ pritzdj : Deleting the whole mozilla folder helped me in solving the problem

Thanks for all the help !! I am back on firefox !!

[cooldip10]

Originally Posted by Amon

Sorry for the typo errors.
@dtox and @cooldip10 : I had already mentioned that uninstalling and reinstalling firefox didnot work.

@Vishal Gupta : I had mentioned that I couldn't open firefox

@QM and @ pritzdj : Deleting the whole mozilla folder helped me in solving the problem

Thanks for all the help !! I am back on firefox !!

Srry for the mistake

But the best part is you got your firefox working.

[Vishal Gupta]

Anth bhala to sab bhala.

[pritzdj]

Hey gr8...........
Now Firefox is working.........