Unable to open this word file

[Sridhar_Rao]

Hello guys,

I received this word file from Transcend support. It fails to open in winword or wordpad. I have uploaded it here http://www.geocities.com/microrao/Ge...leshooting.doc Please let me know what can I do to view the file. I have no problems with other document files. I am asked to install some components that I don't understand. Please help

[ApoorvKhatreja]

Most probably it was an auto generated spam. The components that it will ask you to install is 100% spyware or probably a virus. Just understand one thing. No company wil ever send you support documents in .doc format or any other proprietary format. Generally FAQs are displayed on a company's respective website, and they never send help in the form of mails. Even in the rare case they do, it would be in the form of simple text, just like any normal mail. NEVER open attachments from unknown sources. NEVER.


Anyways, just for your satisfaction, here was what was inside the document. I used Open Office Word Editor to open it.



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`

[ravi_9793]

are you sure you have completly download the file???

[hailgautam]

It seems your download went kaput. re download it.

[redhat]

I have used Transcend Support many times. But I have never encountered a .doc file! Make sure that it was Transcend who sent it to you. From which e-mail id did u recieve it? Had u given a customer feedback, or asked a question, or did u expect a mail from Transcend, when u got this mail???
I think it is some sort of a spam.

[Sridhar_Rao]

Oh yes, it was an email that was sent to me by the Transcend support in taiwan following extensive email exchanges. Looks like the file did not get uploaded properly, because no matter how many times I downloaded it the results are same.

[ravi_9793]

^^^^^yes this may be a cuse.Hey y dont u request them to send the mail again.