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Old 10-12-2011, 08:33 PM   #1 (permalink)
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Exclamation Problem with alpha DVD


Hello,

I am a Digit subscriber. I received this month's issue on December 7.
Everything is okay except the "alpha DVD".

Whenever I try to copy the setup files of 'Adobe Master Collection CS
5.5' to my hard drive, the copying stops in the middle and displays an
error: "Data error (cyclic redundancy check)".

Needless to say that the files are not copied and I am not able to
install the product.

I have tried many times, but all in vain. I haven't faced the problem
with any other DVD of mine.

Now what do I do? I really need the setup files; and I can't download
them from the internet as I do not have a broadband connection.

I had sent a mail regarding this issue to help@thinkdigit.com on December 8. But I have not yet received any reply so far.

Please help.



P.S.: Sorry if I have posted in the wrong thread!
I tried to post in the "Feedback" forum, but I discovered that I am not allowed to create a new thread.
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Old 10-12-2011, 11:01 PM   #2 (permalink)
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Default Re: Problem with alpha DVD

The DVD is corrupted. You need to ask Digit for a replacement.
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Old 10-12-2011, 11:19 PM   #3 (permalink)
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Default Re: Problem with alpha DVD

I mailed them a couple of days ago. They have not responded so far.

Hoping that one of the Digit guys would come across this post....
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