BSOD CLOCK_WATCHDOG_TIMEOUT error

zenoxas · 24-11-2011, 08:09 PM

my pc is 3 months old and running on windows 7(home premium).

Specs: Intel i5-2310 (stock, unoverclocked)
4GB DDR3 RAM
Intel H67BL motherboard

The pc works fine for weeks but sometimes it hangs and displays BSOD "A clock interrupt was not received on a secondary processor within the allocated time interval."

The error can occur anytime while surfing net,watching movies,sitting idle.At first i had Windows 7(ultimate).I formatted the pc and installed Windows 7(home premium). It worked fine untill I installed SQL Server 2008 R2.Figuring this as the problem I uninstalled SQL Server. It agained worked fine for a month untill now.

I ran WhoCrashed to read dump and it always gave me this result

This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF880009EA180, 0x1)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

I guess this problem comes from a CPU, i've seen microsoft patch (solution) for this problme for vista machines, but I'm running windows 7. Plz some1 help me, im just going mad.

RahulB · 24-11-2011, 09:07 PM

Are you sure your CPU isn't overclocked.. Use the Intel CPU Identification utility from Intel to find this out.

Intel Link: Support for the Intel® Processor Identification Utility

This is most likely a hardware problem, something might be wrong with your processor/ram/motherboard...

As your PC is just 3 months old you must be under the warranty period, so get it checked with your system vendor...Good Luck!

**topgear** · 25-11-2011, 05:17 AM

^^ Intel core i5-2310 can be OCed with Intel H67BL - so the prob lies elsewhere.

@ OP - Install windows 7 once again > Disable Windows Update > get and and install Sp1 > Install all the latest Drivers > Disable power management features or set the pc as always on / max performance mode > Test the cpu with prime 95 / OCCT and run a cpu load test and post the feedback.