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Old 21-09-2010, 11:46 AM   #1 (permalink)
What The.... !!!
 
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Posts: 825
Default Avira Premium Security Suite BSOD on startup


Hi guys
Yesterday i got a free Avira Security Suite Key(Legal) from a giveaway
the key is valid for 92 days till 20th December 2010

so i uninstalled my Avira Antivir Personal and installed the Avira Premium Security Suite
i updated the program and ran full system check
disabled the firewall(i have Comodo free firewall) :geek:

but when i restarted the computer it gave me BSOD
i restarted again twice and it BSODed again and again

so i finally activated windows repair module and reverted to the last System Restore point
on startup, i found Avira Security suite gone and a dialog box with this message:-


Quote:
Originally Posted by Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393

Additional information about the problem:
BCCode: 6b
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092110-17238-01.dmp
C:\Users\Sourav\AppData\Local\Temp\WER-27892-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
please help!!
now i have reverted back to Avira antivir Free again
and now no BSODs

i can upload my HBDEV key details if you want
it was gotten from Avira site itself
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Old 21-09-2010, 02:02 PM   #2 (permalink)
Sam
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Default Re: Avira Premium Security Suite BSOD on startup

^^ this happened once before too i think when you used a giveaway (or maybe deliberately hacked & modified) key. maybe avira using the old key instead of new one.
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Old 21-09-2010, 02:56 PM   #3 (permalink)
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Posts: 825
Default Re: Avira Premium Security Suite BSOD on startup

Avira Premium Security Suite BSOD on startup - AntiVir Premium und Avira Premium Security Suite - Avira Support Forum
ok i have finally got the answer from Avira Forum Moderators
it turns out that the firewalls(Comodo and Avira) clashed with each other and that caused the memory to overflow
if i want to keep Comodo Firewall, then simple disabling the Avira Firewall won't work
i have uninstall the Avira Firewall selectively!!

the forum people at Avira and Comodo are a really helpful bunch!!

Last edited by funkysourav; 21-09-2010 at 02:57 PM. Reason: Automerged Doublepost
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Old 23-09-2010, 06:36 PM   #4 (permalink)
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Default Re: Avira Premium Security Suite BSOD on startup

A mere AntiVirus is more than enough for me.
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