Airtel Funny Customer Care

codyhulk · 09-08-2009, 07:46 AM

I have used almost all the Airtel broadband Plans starting from

Home 256 kbps
Home 512 kbps
Home 1 mbps 2222
and now Freedom 2 mbps 2499

So far I was getting equal upload/download speed on my internet. Their logic was I should get 1/8 of whatever service I subscribed to.

So in 1 Mbps I was getting 140 Kbps download and 132 Kbps upload.

Now when I have migrated to 2 Mbps plan. I get 176 Kbps download and 88 Kbps. They say that now Upload is going to be 1/12 of the total speed. What I don't get is,

Why would my speed decrease to almost half when I tried to upgrade my plan? Especially when there has been no change in technology.

ThinkFree · 09-08-2009, 12:33 PM

2mbps=256kBps
So ideally you should be getting that much download speed.

zboy123 · 10-08-2009, 01:20 PM

As I said in another thread, it's 2 Mbps i.e. (2 MBps)/8, The diffrenece is due to bits and bytes. You can do the math. I am on airtel 1 Mbps and I get 128 KBps download speed.

codyhulk · 10-08-2009, 04:07 PM

Download speed is right.. I am talking about upload speed.

sunny155 · 21-08-2009, 02:05 AM

I think ADSL always have low upload speed than download speed. Same is with bsnl i get 240 KBps download speed and upto 50 KBps upload speed. But its not at the same time.

NucleusKore · 21-08-2009, 03:28 PM

Actually the OP has a point. His up and down speed should be the same in AirTel as their DSL is symmetric and not asymmetric.

DigitalDude · 21-08-2009, 04:28 PM

^^it is ADSL

_

JaAcE · 21-08-2009, 06:54 PM

yeah these days we hav ADSL2 ..ideally the upload and download speed should be in sync..havnt heard of this 1/12 thing man..
try talkin to a diff customer care executive..i do it always ..if aint satisfied i keep buggin em...

09-08-2009, 07:46 AM	#1 (permalink)
codyhulk Dating Xpert Join Date: Jul 2007 Posts: 12	Airtel Funny Customer Care I have used almost all the Airtel broadband Plans starting from Home 256 kbps Home 512 kbps Home 1 mbps 2222 and now Freedom 2 mbps 2499 So far I was getting equal upload/download speed on my internet. Their logic was I should get 1/8 of whatever service I subscribed to. So in 1 Mbps I was getting 140 Kbps download and 132 Kbps upload. Now when I have migrated to 2 Mbps plan. I get 176 Kbps download and 88 Kbps. They say that now Upload is going to be 1/12 of the total speed. What I don't get is, Why would my speed decrease to almost half when I tried to upgrade my plan? Especially when there has been no change in technology. Last edited by codyhulk; 09-08-2009 at 09:47 AM.

09-08-2009, 12:33 PM	#2 (permalink)
ThinkFree Human Spambot Join Date: Jan 2007 Location: Lat 28.38°N , Longt 77.13°E Posts: 2,429	Re: Airtel Funny Customer Care 2mbps=256kBps So ideally you should be getting that much download speed.

10-08-2009, 01:20 PM	#3 (permalink)
zboy123 Apprentice Join Date: Mar 2009 Posts: 60	Re: Airtel Funny Customer Care As I said in another thread, it's 2 Mbps i.e. (2 MBps)/8, The diffrenece is due to bits and bytes. You can do the math. I am on airtel 1 Mbps and I get 128 KBps download speed.

10-08-2009, 04:07 PM	#4 (permalink)
codyhulk Dating Xpert Join Date: Jul 2007 Posts: 12	Re: Airtel Funny Customer Care Download speed is right.. I am talking about upload speed.

21-08-2009, 02:05 AM	#5 (permalink)
sunny155 Right Off the Assembly Line Join Date: Jul 2005 Location: Raipur, Chhattisgarh Posts: 36	Re: Airtel Funny Customer Care I think ADSL always have low upload speed than download speed. Same is with bsnl i get 240 KBps download speed and upto 50 KBps upload speed. But its not at the same time.

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21-08-2009, 03:28 PM	#6 (permalink)
NucleusKore TheSaint Join Date: Jun 2004 Location: Antigua Posts: 3,444	Re: Airtel Funny Customer Care Actually the OP has a point. His up and down speed should be the same in AirTel as their DSL is symmetric and not asymmetric. __________________ http://www.neville.in http://www.linuxrocks.in "The Future Is Open"

21-08-2009, 04:28 PM	#7 (permalink)
DigitalDude \|\| तमसो मा ज्योतिर्गमय \|\| Join Date: Oct 2007 Location: Chennai Posts: 1,204	Re: Airtel Funny Customer Care ^^it is ADSL _ __________________ \|U2311H\|i5-760\|P7P55D-E LX\|Blackline 4X2GB DDR3\|Callisto 60GB\|2 X WD1002FAEX\|GTX460 HAWK TA\|S12II 520W\| \|PC-9F\|HD201\|Abyssus\|Blackwidow\|Ikari Opti\|Vespula\|WD10EARS\|Inspiron 640M\|

21-08-2009, 06:54 PM	#8 (permalink)
JaAcE Right Off the Assembly Line Join Date: Aug 2009 Posts: 6	Re: Airtel Funny Customer Care yeah these days we hav ADSL2 ..ideally the upload and download speed should be in sync..havnt heard of this 1/12 thing man.. try talkin to a diff customer care executive..i do it always ..if aint satisfied i keep buggin em...

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