memory error

[krishnathelord]

i get a error while shutdown the error says that address!@#$@#$is trying to refer 0x0000000

this happens only when shuting down only, i get the error 1 out of 4 shutdowns on a avg.

[bharathbala2003]

just b4 u shutdown do this

get the latest version of HIJACKTHIS and run it.. and paste the log file
http://www.spychecker.com/program/hijackthis.html

learn how to use HijackThis here....
http://www.thinkdigit.com/forum/viewtopic.php?t=15729

when u run the HJT program make sure u close the other programs... after the log file comes jus restart the system

[aadipa]

Also test ur RAm with something like memtest86+

[krishnathelord]

Originally Posted by aadipa

Also test ur RAm with something like memtest86+

i tested it for complete 11 test that took around 2hrs , and i found no error

[khattam_]

Scan for viruses and adwares.............
And is all your hardware updated and have you installed the latest critical updates for XP??

[krishnathelord]

done it all
i have avast 4.6 pro fully updated, xp with sp2 with alll available updates but found noting

[khattam_]

Originally Posted by krishnathelord

done it all
i have avast 4.6 pro fully updated, xp with sp2 with alll available updates but found noting

What about adwares................. Avast doesn't scan for adwares............... Use Ad-Aware SE to scan your computer and use registry fixing tools such as registry mechanic......................

[krishnathelord]

i am using Microsoft AntiSpyware and my hijack log is also clear
thats the problem that there seems to be no problem

[swatkat]

Does that happen at every Shutdown?
Boot in SAFE Mode, and then shut down, do you get "Stop" error? If, not try reinstallin/upgrading video, audio, modem drivers.

[krishnathelord]

Originally Posted by swatkat

Does that happen at every Shutdown?
Boot in SAFE Mode, and then shut down, do you get "Stop" error? If, not try reinstallin/upgrading video, audio, modem drivers.

as i said

this happens only when shuting down only, i get the error 1 out of 4 shutdowns on a avg.

and this happens at time of safe mode also

my query is that can i be sure that the ram is not faulty

[khattam_]

Originally Posted by krishnathelord

as i said

and this happens at time of safe mode also

my query is that can i be sure that the ram is not faulty

Yeah...........may be
It looks like a hardware problem....................... not sure what...........

Originally Posted by khAttAm_

And is all your hardware updated....................

[bharathbala2003]

well jus wanted to know sumthin.. after installin SP2 my computer takes pretty long to shutdown i timed it the las time and it took about 1min and 12 secs to shutdown it says shutting down windows for a long time..

below is my log file... i dint find anythin wrong in it.. but jus incase..

Logfile of HijackThis v1.99.1
Scan saved at 9:46:45 AM, on 4/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\system32\pctspk.exe
D:\WINDOWS\system32\ZONELABS\vsmon.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
D:\Program files\Opera\opera.exe
D:\HT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thinkdigit.com/forum
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [STYLEXP] D:\Program files\TGTSoft\StyleXP\StyleXP.exe -Hide
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1109423309296
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O20 - Winlogon Notify: WB - D:\PROGRA~1\STARDOCK\OBJECT~1\WINDOW~1\fastload.dl l
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - D:\WINDOWS\system32\pctspk.exe
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - D:\WINDOWS\system32\ZONELABS\vsmon.exe

[swatkat]

@bharthbala2003, log is alright, does your PC get struck at "Saving Settings" stage while shutting down?

[bharathbala2003]

well yes but not as long as it stucks for Windows is shutting Down

[swatkat]

@bharthbala2003, try this. Go to Start> Run and type services.msc. Here navigate to Terminal Services and disable it.

[pradeep_chauhan]

The long time taken for windows could be due to the cleaning of the page file by windows on exit. This is done for security reasons . In tweakXp there is a setting to disable it.

[bharathbala2003]

well isnt ther any other way to disable it.. i gotta download tweak XP.. also i noticed that the startup time to get to the LOG ON Screen is bout 1 min a few secs.. y is that so.. cos in my old comp ( PIII 866 with 128 mb ram with WIN ME also) used to take only under 40 secs to reach my desktop..

[swatkat]

Have you tried disabling "Terminal Services"
Go to Start> Run and type services.msc and press ENTER. Here navigate to Terminal Services and disable it.

[krishnathelord]

guys moving away from main topic

[bharathbala2003]

i tout ur query was answered

btw @swat yes i disabled it.. i saw a considerable amt of improvement now.. ill let u know by today eve after i try restartin and shutting down a few more times..

[krishnathelord]

i too tried to diable terminal serivses
guess what the time taken for shutdown has decreased but i get the error every single time

[bharathbala2003]

well swat the time fluctuates.. sumtimes it takes 30 secs sumtimes more than a min.. y this varying time intervals..

[vysakh]

did u tweak the registry for clearing page file on shutdown ???

[bharathbala2003]

nope i dint.. how do i do it..

[vysakh]

well its better not to do it because it decreases the shut down time



meanwhile i will give another registry tweak. this will reduce the time to kill processes

go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l

change the value of WaitToKillServiceTimeout to 1000 or something