Computer hangs for a second

[mako_123]

I have an Intel 865 Motherboard with an intel pentium 4 2.8 Ht processor. recently i installed 120 GB Hard Disk in addition to 40 Gb which i already had. I formatted my computer and reinstalled Windows XP professional SP2. But i have been experiancing a problem since then . My computer stops for a second while i am doing anything. If i am listening to music the music will also stop and the mouse will also stop for a second and then resume normally . This happens continuously after a 1 min gap .


Please help

[sms_solver]

see the bios version of D865 mb, the latest version is 23, if yours is as old as 18 then upgrading bios could help

Press F2 while booting and see the version, the number 23 or 18 or 21 can be seen at right most portion

go to http://www.intel.com for bios update

Bios update might help u

[swatkat]

Does this also happen in SAFE Mode? Check it and post back.

[mako_123]

The version of my BIOS is BF86510A.86A.0061.P17.

The computer does not stop in Safe mode.

[swatkat]

If the Computer does not hang Safe mode means, you may have too many services/processes running in background.
Perform Disk Defragmenter once, for all of the Drives.
Download McAfee Stinger and do a FULL System scan in SAFE Mode, and also post HijackThis log file, so that we can know if something bad is present!
http://vil.nai.com/vil/stinger/
http://www.majorgeeks.com/download3155.html

If you want to know how to use HijackThis, see this link.
http://www.thinkdigit.com/forum/viewtopic.php?t=15729

[mako_123]

I performed a full system scan from stinger.

I also used Hijack this the result of which is posted below.

Logfile of HijackThis v1.99.1
Scan saved at 10:58:08 PM, on 3/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\SOUNDMAN.EXE
F:\WINDOWS\system32\igfxtray.exe
F:\WINDOWS\system32\hkcmd.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Messenger\msmsgs.exe
C:\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - F:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] F:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] F:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - F:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - F:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - F:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

kindly suggest what to do

[swatkat]

HijackThis log looks clean. Did you run Disk Defragmenter?
Also, is this problem started after installing second Hard Disk?
Also, go to BIOS and load the default settings once.

[mako_123]

Yes the problem started after i connected second hard disk and formatted and reinstalled everything. I tried Loading default bios options but it did not help.

[sms_solver]

Why don't u try updating the BIOS
Read instrustions carefully

http://downloadfinder.intel.com/scri...8&DwnldID=8525

[Techmastro]

@ sms_solver
I have heard that while updateing BIOS if connection is disconnected it renders MOTHERBOARD unusable
Is it true....

[sms_solver]

what connection means?

which updating bios, power to PC should not be cut off

[Sourabh]

Well the bios flash from Intel is the easiest

get a UPS from someone for 5 mins

use the UPS only for the cabinet and connect the monitor directly to the mains to be on the safer side

and now run the setup of the bios update

just a matter of abt like 5 mins

well its just like installing a software and then the usual, would u like to restart ur pc