Problem reading double sided DVD's

[drvarunmehta]

I got a DVD set of Remington Steele. It came on 4 DVD's that are DOUBLE layered (not DUAL layer). When I play them in a standalone DVD player, they work fine. If I try running them on my PC, the drive dosen't even recognise them as DVD's. All other DVD's work fine in my drive. Any idea how to make them work?

[legolas]

is ur DVD compatible for double layer DVDs? cud u mention ur dvd model if any?

/legolas

[drvarunmehta]

NEC ND-3500AG

[legolas]

as far as i searched the net, i got 2 things. take this as the last option, which is to replace ur drive hoping it has a problem in reading the double layered dvds.

the option for u to try out is they say "firmware updation". a link is here.. where similar problems are discussed. see the last reply for the solution he mentioned. u can google to get a firmware update for ur drive. one such is here amnt sure if its available for ur device here. and u hav to make sure if this is the problem. i hav just found out this may be an issue. and also carefully read the instructions for updating it incase u feel its the prbs. GL.

/legolas

[drvarunmehta]

It's not a firmware problem. Other disks run fine.