well, ask for an installer from them again... may be the installer itself is corrupted. i hav airtel installer for pppoe, but i use windows dialer.. its much faster in connecting than the airtel! and they dont provide updates either... if u r to use that one... then only solution is to ask for the sdialer installation kit again. GL.
and reg. ur reply, u tried and
it did or dint work?
/legolas