Can't starts new applications

[debrajrakshit]

I am a very satisfied customer of Digit from past 1 year. The Q&A section is very important for me because I am a computer professional. I have a HCL ezee Bee PC with pentium IV 2.4 GHz cpu with 845 chipset motherboard and 632 mb of ram. I also have BSNL broadband connection. Recently I am facing a problem. While the connection is on several times the applications wich are open is stops working, the browser stops and also I could not able to open any new applications. But after disconnecting the connection and switch off the modem all applications are running fine. Could you suggest any solution for this problem.

[Chirag]

Did u recently change anything or added anything new to pc. My brother added ram, mobo and gfx card to his old pc and after that his allications r not working fine. I jst saw the mobo and there was the problem. The ram was loose. After i fixed it. Everything was fine. Hope this helps u.

[debrajrakshit]

I have done System Restore several times and removed the msn massenger by the Add Remove Windows Component of Control Panel.

[sakumar79]

Use the task manager to monitor the system/cpu usage. If you find that it becomes 100% while connected, you might be having a virus/spyware. Take a look at the startup programs (using msconfig) and post a list here...

Also post list of tools such as Antivirus, Antispyware that you are using.

Arun

[debrajrakshit]

The CPU usage is showing ok. Here is the list of my startup showing...

SOUNDMAN SOUNDMAN.exe
NeroCheck
igfxtray
hkcmd
avgcc
gnotify
hpztsb10
hpcmpmgr
gpgs2wnd
jusched
regsvr32 /s mqrt
Microsoft Office
Adobe Gamma Loader

[sakumar79]

Originally Posted by ****

The CPU usage is showing ok. Here is the list of my startup showing...

SOUNDMAN SOUNDMAN.exe
NeroCheck
igfxtray
hkcmd
avgcc
gnotify
hpztsb10
hpcmpmgr
gpgs2wnd
jusched
regsvr32 /s mqrt
Microsoft Office
Adobe Gamma Loader

You can safely remove the following:
igfxtray, hkcmd - graphics display tray icons
jusched - Real Player Update Checker
Microsoft Office, Adobe Gamma Loader - Not needed IMHO

gpgs2wnd - is that hpgs2wnd? That is HP Share to web which you can also disable.

regsvr32 /s mqrt: Check http://greatis.com/appdata/a/r/regsv...20mqrt.dll.htm to see if you need it (I doubt it)


So far, I see no instance of Virus/spyware to cause problem... Have you got drivers all properly installed? And is your XP patched up to date?

Arun

PS: You havent yet mentioned your Security software...

EDIT: Why do I get **** wrote when I use quote button?

[Chirag]

I have heard that if ur pc is infected and if u do system restore. That the files which r infected the pc will not put them but will remove them. Must one of ur imp. file must have been removed.

Your pc can be infected. I think. Last month my pc was infected. When i tried to run Norton even it refused to run. So i formatted my HDD and installed a fresh copy of Xp and now everything working. Net was not working. If worked when it showed that it is connected (Dialing xxxxxx) it jst hanged. I had to restart my pc. Have u scanned ur pc?

My suggestion:- Install a fresh copy of Windows XP

[debrajrakshit]

I didn't updated Windows XP with the latest patches. I have AVG Free Antivirus loaded into my computer and it is up to date.

[sakumar79]

What about the Firewall? Every system with broadband connection must have one... If you dont, I recommend ZoneAlarm and Kerio...

Try and get your XP patched up with the Autopatcher September edition on this month's Digit DVD. (Also available on Chip CD if you dont have a DVD Reader)

Arun

[it_waaznt_me]

Please post your HijackThis Logfile for better assesment of your problem.