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Old 20-12-2008, 04:15 PM   #1 (permalink)
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Smile i couldnot install Kasperksy 2009


Dear fresns,
it is very urgent!

I have install kaspersky 6.0 and uninstall it but it still shows "Kaspersky 6.0 antivirus is off" and i tried to delete the registry but couldnot do so.

Secondly. i tried to install kaspersky 2009 but it says " there is still another antivirus(it shows avg 8) ,please remove and proecedd with the installation" but i have deleted avg 8 manually going to the registry and still shows the same,i have searched avg but couldnot find.

why it so?

Plese help me!



best
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Old 20-12-2008, 04:28 PM   #2 (permalink)
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Default Re: i couldnot install Kasperksy 2009

It sure looks like you missed something in the registry...use revo uninstaller to uninstall all AVs...try disabling startup items too as something maybe running during startup preventing KIS to be installed
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Old 20-12-2008, 04:43 PM   #3 (permalink)
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Default Re: i couldnot install Kasperksy 2009

use tune up utilities and use the tune up shredder option to delete the software fully
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Old 20-12-2008, 05:58 PM   #4 (permalink)
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Default Re: i couldnot install Kasperksy 2009

http://www.revouninstaller.com
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Old 21-12-2008, 01:02 PM   #5 (permalink)
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Default Re: i couldnot install Kasperksy 2009

i have run registry mechanic 2008 many times and too i have revo uninstaller but it doesnot help me,still it does the same problem and shows the same.

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Old 21-12-2008, 05:29 PM   #6 (permalink)
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Default Re: i couldnot install Kasperksy 2009

Click Start button
Go to Run and type "regedit" (type without quotes)

a) use Ctrl + F and type AVG8

or

a) directly go to HKEY_LOCAL_MACHINE\SOFTWARE key in the registry and you will find AVG folder, remove that and try to install Kaspersky. It will work.

In future you should install an uninstaller software. This will help you remove all the files left back from unstalled software
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Old 23-12-2008, 04:27 PM   #7 (permalink)
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Default Re: i couldnot install Kasperksy 2009

You posted this problem before. Are you a jerk or what?
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Old 31-12-2008, 10:34 AM   #8 (permalink)
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Cool Re: i couldnot install Kasperksy 2009

I thought there might be virus which restrict me to eject pen drive continously from PC,so I tried to install the KAspersky 2009 but ir coulld not install;FYI, I have kaspersky v 6.0 which is turned off(shows by system tray when the PC is logged on)


The following msg appeares whenever i tries to install the antivirus:
Error 1923: Services Kaspersky Anti-virus(AVP) cooulnot be installed.Verify that you have sufficient privileges to install system services
Abort Retry Ignore
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Old 31-12-2008, 10:53 AM   #9 (permalink)
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Default Re: i couldnot install Kasperksy 2009

Just download the application Ccleaner from this site and install it on your machine..
It will help in removing all the unused registry entries along with temporary files..You can uninstall the programs too...Then try installing your new KAV 2009 then... It will work fine..
www.ccleaner.com/download
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Old 31-12-2008, 12:47 PM   #10 (permalink)
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Default Re: i couldnot install Kasperksy 2009

Quote:
Originally Posted by sushan View Post
I thought there might be virus which restrict me to eject pen drive continously from PC,so I tried to install the KAspersky 2009 but ir coulld not install;FYI, I have kaspersky v 6.0 which is turned off(shows by system tray when the PC is logged on)


The following msg appeares whenever i tries to install the antivirus:
Error 1923: Services Kaspersky Anti-virus(AVP) cooulnot be installed.Verify that you have sufficient privileges to install system services
Abort Retry Ignore
Browse through: http://www.google.com/search?hl=en&s...)+&btnG=Search
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Old 31-12-2008, 09:06 PM   #11 (permalink)
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Lightbulb Re: i couldnot install Kasperksy 2009

Quote:
Originally Posted by sushan View Post
FYI, I have kaspersky v 6.0 which is turned off(shows by system tray when the PC is logged on)
If you uninstalled Kaspersky v6.0 then it should not be in the system tray.
Use the tools linked on the Removing other anti-viruses thread at the kaspersky forum and the removal tool for Kaspersky 6.0 to remove any traces of avg and kaspersky. Kaspersky also provides their own avg removal tool.
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