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Old 10-11-2006, 04:17 PM   #1 (permalink)
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Default 7610-DKU2-PC Suite! HELP!


Okay i bought new 7610 and installed latest drivers for the DKU-2 cable alongwith the Nokia PC suite (version 6.7 [Digit-January 2006]).

Now when i open PC Suite, get connected wizard starts. But the problem is that the wizard gets stuck on the screen, where it says,"Please connect your cable to the computer and your mobile phone to the cable". The pointer turns into if theres some loading going on... I waited for three hours but it doesnt recognize my phone!! Although windows recognize the phone and plays the 'tring' sound when i connect the phone into the USB, and installs all the drivers for it. But the phone simply wont show up on the F'N PC Suite... WTH??
Im running XP Pro with SP2.

I hope someone here help me to rectify the problem...
Thanx!

P.S>Dont tell me to use BT/IR USB adapter.
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Old 10-11-2006, 06:28 PM   #2 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

Some mobile Virus create this problem. Try installing a good antivirus software in mobile and scan it, including Phone memory. Then try connecting..
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Old 10-11-2006, 11:55 PM   #3 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

You should connect your phone when you reach the screen which says "Please connect your phone .. ... " .. If you plug in your phone before starting the wizard, it wont be detected ...
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Old 11-11-2006, 01:17 AM   #4 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

every one facing such problems when they going to use datacable first time
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Old 11-11-2006, 12:46 PM   #5 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

Thanx people for your replies. I solved the problem. I was using the latest version PC suite (6.8), downloaded from nokia website, and it was giving errors. But when i used version 6.3. which is older, The phone was detected as soon as i connected it...
Maybe sometimes older things are better...
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Old 11-11-2006, 06:14 PM   #6 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

^^ Coulld you tell which version had error. coz I am too facing the same problem.
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Old 18-11-2006, 12:09 PM   #7 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

I tried both 6.7 and 6.8(latest) and both were giving me errors. Now i am using 6.3, which was shipped with the phone, and it is working great.
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Old 18-11-2006, 06:08 PM   #8 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

6.3 ok. I have 6.44 version.
thanks for replying.
but now from where i can get version? Is there any site that keeps lower version s/w? anybody.
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Old 18-11-2006, 07:47 PM   #9 (permalink)
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Default Re: 7610-DKU2-PC Suite! HELP!

Quote:
6.3 ok. I have 6.44 version.
but now from where i can get version? Is there any site that keeps lower version s/w? anybody.
Try this link.....
http://nds2.nokia.com/files/support/...uite_63_en.exe
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