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Old 19-10-2006, 06:58 AM   #1 (permalink)
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Unhappy Airtel cheated me


[b]I am a airtel user For 4 months I use Airtel only for to use GRPS.
but on 18 oct assigne me Caller Hello tunes by itself. i have not request to airtel nor dailed 867 for hello tune. airtel has deducted 45 Rs from Balance.airtel also turn off it Costumer Service.
can any one help me to retrived my balance back.where i can get TRAI email Address Or Phone no.
Suggest me more.

I wish all Happy Dhantarus In Advvvvvvvvvvvvvvvvvvvvvvence
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Old 19-10-2006, 09:14 AM   #2 (permalink)
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Default Re: Airtel cheated me

www.trai.gov.in but it wont make ne diff
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Old 19-10-2006, 10:26 AM   #3 (permalink)
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Default Re: Airtel cheated me

You can call airtel customer care on 9892098920 from a landline.
 
Old 19-10-2006, 10:53 AM   #4 (permalink)
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Default Re: Airtel cheated me

even i faced a similar situation, and i complained to trai and consumer forum but nothing happened.
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Old 19-10-2006, 11:00 AM   #5 (permalink)
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Default Re: Airtel cheated me

call and complain to them that some new recruit activated this service on my number without my permission ..... tell them to cancel and re-imburse they did once for me ..... try it out
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Old 19-10-2006, 11:10 AM   #6 (permalink)
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Default Re: Airtel cheated me

airtel calls you and says to press this and that to activate the service.Once you press the service is activated and you are charged.I get min. 5 calls from airtel advertising about their services within a day.
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Old 19-10-2006, 11:16 AM   #7 (permalink)
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Default Re: Airtel cheated me

^^ well if u hv pressed a button then u hv opted for a service but many a times without doing anything the service gets activated because new (@##$***) call centre employee does it to meet his target and we hav to suffer .... happens very often
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Old 19-10-2006, 11:36 AM   #8 (permalink)
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i ve blacklisted em
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Old 20-10-2006, 03:36 PM   #9 (permalink)
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FU*K them Bas*****!!!!!!!!!!!!!!!
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Old 21-10-2006, 08:06 PM   #10 (permalink)
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Default Re: Airtel cheated me

I'm lucky neva get those calls. (TOUCHWOOD)
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Old 21-10-2006, 08:17 PM   #11 (permalink)
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Default Re: Airtel cheated me

Hutch does send SMSes but never outright calls, Thank God...
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Old 22-10-2006, 01:02 PM   #12 (permalink)
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Default Re: Airtel cheated me

that too happened for me also i had enquired to cc but they r not responding properly so we cant oppose a mnc like airtel .....

so leave it if u complain to trai nothing will happen
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Old 22-10-2006, 01:08 PM   #13 (permalink)
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^^ blast them keep calling them constantly pester them like they do to us ....
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Old 22-10-2006, 01:14 PM   #14 (permalink)
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Default Re: Airtel cheated me

they will block cutomer care access for one month if you call too frequently
 
Old 23-10-2006, 06:55 AM   #15 (permalink)
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Default Re: Airtel cheated me

u r right cutomer care has block my no to them on dailing 121 it says send SMS to 121
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Old 23-10-2006, 12:06 PM   #16 (permalink)
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Default Re: Airtel cheated me

Nuthing new.. its really sumthin normal from the airtel guyz... those bl00dy m0t\-\a fu***rs can do any thing to extract evn a ammount as lo as 13 paise.. yeah u hrd me rit!
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Old 04-11-2006, 07:43 PM   #17 (permalink)
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Default Re: Airtel cheated me

Abhi , it's nothing new. They have done this for ages . But there are some ways which make you feel a LOT HAPPPPPPPIIIIIIEEEERRRR

1. Leave Airtel for Good.
2. I downloaded stuff over 3.5 GB(credit should go to my friends) who had nothing better to do in class but play with my new N70 plus TV from lot other sources on WEB.
3. Call 121 & then press option to talk to customer care, while on hold call 121 again & then again press the option . Do this as many times as u like . &
then hold a conference& let them do the talking ( personal fav). ENJOY
4. Drive them nuts. I had one dude who was poor in English talking to him for a real long time .
They actually credited 200 bucks to me for the application that i had supposedly downloaded from my ''''2100'''' from Airtel Live.

And no they don't block your 121 for a month , but a day or so.
neways u can still call from other phones.
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Old 04-11-2006, 07:55 PM   #18 (permalink)
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Quote:
Originally Posted by mehra.rakesh
3. Call 121 & then press option to talk to customer care, while on hold call 121 again & then again press the option . Do this as many times as u like . &
then hold a conference& let them do the talking ( personal fav). ENJOY
thats great innovative idea. you are genius
once i was blocked i was sending >1000 sms daily on 121 by pc suit in auto mode.
 
Old 05-11-2006, 02:29 AM   #19 (permalink)
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Default Re: Airtel cheated me

^^^
today got a message that 'MISSED CALL ALERTS' is chargable from 15Nov, Rs.15/m it is free still now, all goods price is decreasing and Airtel is increasing their charges.... think about MO, its now Rs.250/m which was Rs.99/m 1 year before ...
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Old 05-11-2006, 04:10 PM   #20 (permalink)
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Default Re: Airtel cheated me

Airtel in prepaid will block CC for a month (aprox) if you call more than thrice a day. but in postpaid no such problem. Even if gets due to some other reasons it will be solved in few min. I have many such experiences. Airtel CC in postpaid is really too good !!!
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Old 08-11-2006, 01:44 AM   #21 (permalink)
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Default Re: Airtel cheated me

Well Sariq thanks for the compliment , but there are many ways to really bug the hell out of AIRTEL set your mind rolling and you will find them.

I had tried lots of stuff myself & kind of Enjoyed it to my heart's satisfaction.
And btw here's something --: Airtel pays 12 bucks for each connection of PostPaid . So all you guys having a postpaid , u know wat to do.
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Old 08-11-2006, 06:10 PM   #22 (permalink)
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Default Re: Airtel cheated me

In case ur issue is not resolved then just shoot a mail to the nodal officer and it will be resolved in a couple of days and sometimes in a few hours. My personal experience
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Old 14-11-2006, 02:10 PM   #23 (permalink)
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Lightbulb Re: Airtel cheated me

Hi Rak007
Thanks for help
your's Message
"In case ur issue is not resolved then just shoot a mail to the nodal officer and it will be resolved in a couple of days and sometimes in a few hours. My personal experience"

i am thank full to you but u Didn't written Any Contact Email ID of airtel. pls give it to me.My ID is Abhi_12ka4@rediffmail.com.Waiting for your's response.
Earlier i have sended mail to Airtel.vas@bharti.com but no reply yet.

Last edited by abhi_12ka4; 14-11-2006 at 02:24 PM.
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Old 20-11-2006, 10:05 AM   #24 (permalink)
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Default Re: Airtel cheated me

Hi abhi_12ka4

There are different email ids according to state/circle. Go to airtel website and navigate to contact Us. There u will find some basic customer care no. At the bottom of page you will find a link to the nodal officer email addresses.
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Old 21-11-2006, 11:23 PM   #25 (permalink)
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Default Re: Airtel cheated me

today there is a SMS from Airtel on 2.pm . Sms is
Quote:
Dear costomer We regulary inform you
of new tariff plans, products & services through SMS & call. if you do not wish to recive the
same SMS send STOP to 121
I have Send SMS to 121. And Also Advice u to do.
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Old 24-11-2006, 09:29 AM   #26 (permalink)
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Default Re: Airtel cheated me

Jai ho airtel & to all it's crooked ways...but it is much better than hutch, bpl & reliance ...don't know bout the rest
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Old 25-11-2006, 08:16 AM   #27 (permalink)
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Default Re: Airtel cheated me

I Agree with u That Airtel is Best. it's roaming services is One the best in the World.but it's extra services r to costly Airtel charges r Neartly doiuble then other's
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