Planning to Buy Dell Inspiron 6400 notebook!

[Ganeshkumar]

Hi

I am planning to buy Dell Inspiron 6400 Notebook...
Seems to be cost effective with Good performance.

Is there anything else i am missing in this???
About ergonomics though not superb, i think it wont be

Tell me all pros n cons.. n also other options...

I will be buying in may..
So waiting for ur reply Guys..
Thanks!

[hackers2005.3721]

nooo stylee and noo lokks

[Pathik]

its a very good vfm notebook.. Go 4 it

[Ganeshkumar]

n Wat abt the srevice n support??

Is there any other model u guys can prefer at the same price tag with better configuration...

How i acer n HCL??

Do u recommens any model in HCL or Acer or Compaq??

[Ganeshkumar]

Waiting for reply...

[Pathik]

nope man... 6400 is a best seller... u wont get better than that in that price... they have good after service too...

[desh2s]

you can configure the machine acc to ur own convenience....go for it... its great VFM.

[Chirag]

I was abt to go for Dell 6400 but coz of service prob (time consuming), I went for HP. You can go for HP 62xx series. Really a gr8 config at a cheap rate.

[eagle_y2j]

i own one its rockin

[Ganeshkumar]

Which one?? Hp or Dell??

[infra_red_dude]

hmmm... dell service good but its not widespead. thats the only disadvantage.. where do u live, btw?

[Ganeshkumar]

i am at chennai.... arnd Porur..

so seems no prob..

[deepakchan]

Originally Posted by Ganeshkumar

i am at chennai.... arnd Porur..

so seems no prob..

I own a Dell 6400 and am in Chennai. No problem at all. You can go ahead. Any problem they rectify within 24 hours. I had a problem with the keyboard. If you inform before 3pm, the next day they will replace it. It happened for me. The guy came with a new keyboard, replaced it and went. No questions asked. Great customer service. hp is not that good.

[sivarap]

customer service dell is good. But cost, HP 62xx

[eagle_y2j]

Originally Posted by Ganeshkumar

Which one?? Hp or Dell??

dell 6400

[ashu_dps]

Dell has awesome and almost unbelievable service. They go totally out of way to help and satisfy the customer. Have recieved my new replacement Laptop battery today worth 6000 after using it for an year though i dont even qualify for warranty here in india and international warranty cost a lot extra,still !

The greatest thing, i complained to them yesterday at 4.00 p.m and today at 12.10 p.m my replacement was on my door!!!

What more can u ask on service front, a world different than the crappy services of Toshiba, HP, Compaq, LG etc.

And its not the first time i've witnessed such an ultra level of service, earlier too i got my DVD writer replaced and had heavenly experience

And mind u, both the parts developed faults due to my mistake

[deepakchan]

Originally Posted by ashu_dps

Dell has awesome and almost unbelievable service. They go totally out of way to help and satisfy the customer.
And mind u, both the parts developed faults due to my mistake

Absolutely agree with what is said. Can't agree more.. Dell's service rocks..

[Ganeshkumar]

Thank u alll....

BUT TELL ME IF I AM NOT GOING FOR EXTENDED WARRANTY >>>> CAN I GO FOR DELLLL???? IF YES, Then WHERE Can I go for service???? Will Dell SErvice me????

[infra_red_dude]

yes extended warranty is optional. if u've bought a dell then dell will service you (of corz u'll hafta pay after warranty is over)

[Ganeshkumar]

What I ask is... Will Dell Service Me, If i dont extend my warranty package on call Basis..???

[deepakchan]

Originally Posted by Ganeshkumar

What I ask is... Will Dell Service Me, If i dont extend my warranty package on call Basis..???

Yes. Of course, but at a fee. There will be a service tag number on the bottom of the laptop base. You just need to mention that.

[Ganeshkumar]

Oh!! Thanks...

Representative of Dell told me there will be no option like that...
Thanks...

[deepakchan]

Originally Posted by Ganeshkumar

Oh!! Thanks...

Representative of Dell told me there will be no option like that...
Thanks...

Is it so ? Whom did u ask? Some friend told that if warranty is not there then also you can avail paid support. I'm still not sure of this.

[Ganeshkumar]

I spoke with another representative, he told me there is paid service.... i have to pay arnd Rs.1000 per visit....

Anyway can u pls confirm me??

What is that Basic System Install in Dell for Rs.900.. ? Is it woth?

[deepakchan]

Originally Posted by Ganeshkumar

I spoke with another representative, he told me there is paid service.... i have to pay arnd Rs.1000 per visit....

Anyway can u pls confirm me??

What is that Basic System Install in Dell for Rs.900.. ? Is it woth?

This Basic Install is mandatory I think. Even if you deselect Rs.900 Basic Install on the configuration page, when you checkout, it automatically adds to the price. Maybe it is a way of underplaying the price. Like instead of 50800 they advertise it as 49900 and make it up in the Basic Install fee. What he did for me was basically unpack all the parcels that the laptop came in, and switch it on and register windows XP, which I could've done it myself. Its really not worth it. But there is no other go.

You can confirm about the price after warranty per visit by calling 18004258046. I don't have a BSNL landline at office, so I am not able to check that. If you can check and post here, it'll be useful for me too. My 1 year warranty is getting over on May 13th, i.e., 2 days from now.

[Ganeshkumar]

Thanks deepak...

Now it is 7... So will call them tmrw n post reply here...

[ashu_dps]

DELL E 1505 (USA) or 6400(India)

One year Next Business Day 8x5 warranty extn price is Rs.10200/-+tax, and Two years for the same is Rs.16000/-+ tax,

One year Next Business Day 8x5+ Complete Cover warranty extn price is Rs 12200/-+tax, and Two years for the same is Rs.18400/-+ tax.

On receipt of confirmation to the quoted price and reqd service level, we will send the formal quote

Feel free to contact us for clarification/s.

Ps Note:

Mail us the shipping and billing address-need the same to prepare the formal quote.


T&C
1. Payment Terms: 100% Payment in advance.
2. Order/Payment in favor of "Dell India Pvt Ltd", Divyasree Greens, Ground Floor,S.No. 12/1, 12/2A, 13/1A, Ghallaghatta Village, Varthur Hobli, Bangalore South, Bangalore - 560 071.
3. Validity: 10 DAYS
4. Taxes: Extra as applicable based on the billing location. Please also note that Taxes will be charged depending upon the rates applicable at the time of invoicing.
5. The quoted charges are for NBD 8x5/CC SLA. The systems which are already out of warranty are to be re-certified by Dell at cost.
6. Only DELL hardware products/components are supported. Dell will not be in a position to accept part orders
7. All sales are subject to Dell's Terms and Conditions of Sale, Service and Technical Support ("Terms and Conditions"),copies of which are available on www.dell.com\ap or on request. These terms would apply irrespective of terms mentioned in the PO.
8. Dell can support hardware up to 5 years from date of shipment
9. Batteries and other consumables are not covered under warranty
10. After receipt of commercially clear PO, it would take up to 15 days to update warranty extension details in our system.



Hope it helps

[Ganeshkumar]

Ya sure...

[deepakchan]

Originally Posted by Ganeshkumar

Ya sure...

But while you buy the extended warranty or CompleteCover along with the laptop in the first go, then it doesn't cost so much. Thats why I kept insisting to Ganesh that he buy the warranty along with the laptop itself. A 2 yr extended warranty should cost around 6k and the CompleteCover should cost 8-9k when bought along with the laptop.

While you configure the laptop itself, you can select this.

[Ganeshkumar]

But My father think it is waste for us....
For my desktops n other electronic items, though we have AMC we dont have problem until this.....

Also My father is going to insure it everything....
So incase of problem there will be loss of few penny only...