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Old 26-07-2008, 01:49 PM   #1 (permalink)
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Default What is RMA service?


This is related to this thread
ASUS P5B-VM - MY BIOS UPDATE experience
and this thread
Repair or replace?

I have been advised by ASUS Support to ask my dealer for RMA service of my Motherboard.
Can anybody please explain that?
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Old 26-07-2008, 03:55 PM   #2 (permalink)
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Default Re: What is RMA service?

RMA stands for Return Material Authorisation. When you have a problem with your purchase, you contact the manufacturer or dealer by phone or email. You tell them the nature of the problem and they decide if it is covered by warranty. If it is, they authorise you to return the product to them for repair or replacement. That is RMA.

They usually give you a reference number, also called the RMA number. When you return the product, you have to clearly indicate the RMA number.
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Old 26-07-2008, 10:24 PM   #3 (permalink)
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Default Re: What is RMA service?

Thanks for the info
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