Problem with Viewsonic VX1932wm LCD

[vinaych]

Hello all..

I bought a Viewsonic 19 inch widescreen LCD monitor on Sep 11, 2007 (Model: Viewsonic VX 1932wm)

When I play videos, fringes/rings appear around a subject, particularly when the subject is a bright light!!
It is very annoying to see these while watching videos.

I have seen this as the case in many videos, where fringes/rings appear around a bright light. When I pause the video, I dont see any rings.

This is the case with HD Videos also..

I connect the monitor via the VGA input and my video card is Intel 845G (inbuilt). My system is upto date with the monitor and graphics drivers.

I would like to know the reason for my problem.

Thank you,
Vinay.

[Help~Is~Here]

Originally Posted by vinaych

Hello all..

I bought a Viewsonic 19 inch widescreen LCD monitor on Sep 11, 2007 (Model: Viewsonic VX 1932wm)

When I play videos, fringes/rings appear around a subject, particularly when the subject is a bright light!!
It is very annoying to see these while watching videos.

I have seen this as the case in many videos, where fringes/rings appear around a bright light. When I pause the video, I dont see any rings.

This is the case with HD Videos also..

I connect the monitor via the VGA input and my video card is Intel 845G (inbuilt). My system is upto date with the monitor and graphics drivers.

I would like to know the reason for my problem.

Thank you,
Vinay.

First of all, it's not at all recommended to try using the integrated graphics chip for viewing on an LCD, especially on an analog connection. To see if it's actually a problem with the monitor, connect it to a computer that has a dedicated graphics card with a DVI port and see if the problem still exist. Make sure the resolution is set to the native resolution of the LCD.

[sai_cool]

yo! me and vinyach are havin the same prob.
i am using a geforce 6600 with DVI

why do those rings appear? is it normal?

[vinaych]

It is not normal!! This type of ringing effects shouldn't be appearing!
Should try with some CPU that has a graphics card..

[Help~Is~Here]

There is some things like burn in time for LCDs where you might see these problems for some time intially.

[sai_cool]

i am running my lcd on graphics card only dude( geforce 6600), but still those rings appear and r u sure its not normal/.

[spitfire]

Originally Posted by sai_cool

i am running my lcd on graphics card only dude( geforce 6600), but still those rings appear and r u sure its not normal/.

I've seen a post by choto cheeta which says abt some inherent problems with vx1932wm and there was a post suggesting that viewsonic has already stopped manufacturing this model due to that problem..

I donno whether he was talking abt this problem or not...you might ask him for that !!!

[S!D]

Well, I own this monitor as well..
but havent faced any such issues with mpeg videos (VCD)
or even DVDs
r u sure it's not related to any specific video or media player..
and please confirm if the screen resolution is set at 1440x900 @ 32bit
-----
also have played a few games wid no issues as well..
i am runnung it onboard on my M2A-VM with the DVI-out.

[vinaych]

Yes, my monitor's resolution is at 1440x900 @ 32-bit color.

This Ringing problem appears to almost all videos played...
even with the HD ones..

I played them on Media Player Classic, VLC Player and WMP11.. same issue

I haven't checked the monitor yet with a DVI connection.. problem is I don't have a DVI port on my CPU. and i don't have an AGP/PCI-E slot either And none of my friends here have a comp with DVI..!

Well, sai_cool has this problem even though he is using a DVI conn.

I guess, my monitor is faulty, shall call up Viewsonic tmrw and ask for a replacement!

[realdan]

i would suggest you try re-installing the your graphics driver
and check if there are any new updates to the driver also

[ajex]

or its time to go a for a good gfx card!!!

[sai_cool]

man, i am really bugged, these rings!

i tried reinstalling the graphics drivers - nope, still those bloody rings!

[DD3030]

Hmmm... many thanks, vinayak & sai-cool. You have answered some of my questions in my thread (availability & performance of VX1932WM). So whatever cheeta said in that thread.... is it true

I am about to buy, so I better search a bit more about this...

[vinaych]

Even if I want to buy a graphics card..
My motherboard has just PCI slots! (No AGP or PCI-E)

Do you get PCI based Graphics cards these days?

I called the Viewsonic guy today.. He said, an Engineer will be coming in 48 hours... have to see what happens~!

[sai_cool]

dude, i called them too!

they said the same thing

lets see wat happens.;..

[GabbarSingh]

Originally Posted by sai_cool

dude, i called them too!

they said the same thing

lets see wat happens.;..

Please see http://www.newegg.com/Product/Produc...82E16824116088 Two reviews mention about outlines and other problems which got resolved after updating the graphics drivers. You mentioned that you updated the driver and that did not make a difference. But I thought you may still want to know.

I have been using a Vx1932wm for about one and a half months and have not had any problem whatsoever with it. While I am not a gaming guy I did watch a few movies / short videos on it and never saw any problem. And my mobo is M2NPV-VM (NVidia GeForce 6150 Integrated Graphics). Though I am using the DVI cable I did check the output with VGA as well and I did not face any issues there as well (for normal and some BBC HD videos 720p).

All the best. If your problem still does not get resolved do push Viewsonic for a replacement.

[sai_cool]

i will try and use my old graphics drivers, and i will check and report in next 2 hrs.

[dabster]

Originally Posted by GabbarSingh

Please see [url] If your problem still does not get resolved do push Viewsonic for a replacement.

Yes plz do that, bcoz Viewsonic ppl are the ppl who know maximum about their devices and if they are not able to rectify...Push 'em for complete replacement.
All the possible causes have been discussed in this thread.

Do reply what Viewsonic ppl say.

[sai_cool]

i reinstalled the drivers( old ones), still the problem exists!

[sabret00the]

check if u get the same problems in bios and in safe mode or not?Also run a monitor self test (disconnect the signal cable of the monitor and then power it on - if you see a multi coloured box moving around the screen and there us no color loss or distortion then the monitor is fine).Check if any pins on the DB15 and DB9 ports are broken or not?

[S!D]

Cud u just try one last thing..
the best way to make sure that this is not a problem with any component in the CPU.. can u try an external TV Tuner card which is compatible to LCD's..
if u dont own one, see if u can push ur vendor to lend u one for testing.

If this does not work..u need to ask the vendor to get it replaced..period.
--------------
Please lemme know if this worked..as I have stated earlier, I have the same model, and it is working fine..so it seems like your's is one odd manufacturing defect.

[sai_cool]

dude, two people here are havin the same prob, btw, when did u buy ur monitor?

[vinaych]

I have the problem in safe mode too!
and the VGA cable pins seem fine..

hey SID, i don't think my Vendor is going to let me borrow a TV Tuner Card..!

I'm waiting for the Viewsonic Engineer to turn up.. He should be coming today!! (hopefully..)

[S!D]

Originally Posted by sai_cool

dude, two people here are havin the same prob, btw, when did u buy ur monitor?

I got mine on the 3rd of this month..
this model has such good specs:
2000:1 CR
2 MS resp. time
and awesome looks which complement my entire desktop.
i was kinda awestruck that they r selling it so low compared to the features.
i guess they cudnt fit such Hi-end feats in a budget base. hence the initial problems.

but i've read somewhere that the first batch of these were in fact defective.. and they had stopped production.
but the latest batch ones are ok...like mine i guess.
lets see if mine keeps runnin ok..only time shall tell.
otherwise, u always have the warranty.

[DD3030]

Originally Posted by S!D

I got mine on the 3rd of this month..
this model has such good specs:
2000:1 CR
2 MS resp. time
and awesome looks which complement my entire desktop.
i was kinda awestruck that they r selling it so low compared to the features.
i guess they cudnt fit such Hi-end feats in a budget base. hence the initial problems.

but i've read somewhere that the first batch of these were in fact defective.. and they had stopped production.
but the latest batch ones are ok...like mine i guess.
lets see if mine keeps runnin ok..only time shall tell.
otherwise, u always have the warranty.

@Vinaych & Sai-Cool, can you tell us when did you buy yours, actually, I was planning to buy VX1932WM, but after reading your message I have other ideas now

[vinaych]

Hey DD3030, I got it on 11th September!

ViewSonic SERVICE sucks, man!! Thatz another story.. cannot write about that now..
I don't know when Mr. VS Engineer will be showing his gracious presence on my doorstep..

All I face now is mental agony!

If someone has ViewSonic's Bangalore Office/Service Center phone number..please, please give it.. ( I doubt, if they have any Office as such here!)

Thanks..

[GabbarSingh]

Sai cool & Vinaych:

I am quite sure you folks would have tried this but I am mentioning it just in case.
Did you try installing the software on Viewsonic CD that came along with the monitor??

In my case, though it perhaps did not update any drivers (for my Ge6150 Integrated Graphics board) it did set some things which allowed me to just pick 1440x900 res. from the Display... menu. I was actually thinking I would have to add it as a custom resolution as it was not showing up earlier.

So it may be worthwhile to just try installing the s/w from Viewsonic CD if you have not tried that already.

[vinaych]

Hi GabbarSingh,
Yeah, I'v installed the drivers from the bundled CD..!

Vinay.

[sai_cool]

yeah tried all that....

[orc]

I also bought the Vx1932wm just today. Just when I thought it to be working great a thin vertical line is appearing on the left side of my desktop. It seems to be fading and brightening gradually. And sometimes it disappears. Its been just 2 hours since I'm having it Is viewsonic so problematic? And what am I supposed to do about this once in a while line? Go for an exchange?
Edit: The once in a while line has become permanent now. I also can see them in the bios setup. So can it be that the problem is with the lcd itself?