Dataone Modem frequent disconnections

[yrana2002]

I just took my dataone connection back, after getting transferred from a different place.
Now, after struggling for five months, i finally have it, but its of hardly any use..
It gets disconnected after every minute.. Dont know why..
But when i had dataone earlier, i never had such a problem..
Moreover, i've noticed that the modem LED at the back of my cpu blinks way too much, which dint use to be the case earlier..
Can anyone direct me on this one?

[amandeep86]

Call the Service Agent

[aryayush]

You phone line had developed some problem. I had the same issue and had mine fixed today.

Just file an automated complaint to the telephone department. The number is '198' here in Siliguri - I don't know whether it is the same nationwide.

[realdan]

your telephone line may be the problem here

[yrana2002]

if i lodge a complaint, what are they going to do?? change my phone line or do some rewiring?

[s18000rpm]

^try changing the modulation mode.
open the Modem Settings page ( http://192.168.1.1/ ), the User Name & p/w = admin.

follow the instruction as in pic.


[Note: this pic shows Huawei SmartAX MT880 Modem.]

[aryayush]

Originally Posted by yrana2002

if i lodge a complaint, what are they going to do?? change my phone line or do some rewiring?

They'll just fix it for you. Nothing messy.

[gary4gar]

if 198 don't work then call 1500 or 1800 425 1600
if these also don't work then
call NIB-II
take there number from 197
surely they will fix

[sashijoseph]

Try disconnecting the wire which goes from the splitter to your phone and see whether it works.