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Old 14-05-2007, 05:02 PM   #1 (permalink)
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Exclamation USB controller not working on DG965RY


My uncle recently bought a new system with the following configuration. Well, thanks to Pathik for the configuration, we got it easily

Intel C2D 1.86Ghz @ 1066Mhz FSB
Intel DG965RY motherboard
160GB Seagate SATA II
2X512MB Transcend DDR2 @ 667Mhz

The rest is usual like DVD writer, keyboard, mouse, etc.

The problem is, the system is not able to install the USB drivers for the motherboard. Installed XP SP2 and all the drivers available on the CD given with the motherboard, but it still refuses to work Mouse also doesn't work in USB mode, so fixed it to PS/2 with the connection which came along. Here's a snapshot as to what is happening
http://tinypic.com/view.php?pic=6exb52q

Could anyone tell me how to solve this problem?
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Old 17-05-2007, 03:30 PM   #2 (permalink)
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Default Re: USB controller not working on DG965RY

Check your Bios settings. USB may be disabled in BIos.
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Old 19-05-2007, 07:18 PM   #3 (permalink)
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Default Re: USB controller not working on DG965RY

No! The USB mouse was working fine until I installed SP2. Then, it stopped working, so I had to switch it to PS/2. Now what?
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Old 30-05-2007, 04:37 PM   #4 (permalink)
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Default Re: USB controller not working on DG965RY

Anyone who can help me out with this problem? Its urgent please!!
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Old 30-05-2007, 04:44 PM   #5 (permalink)
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Default Re: USB controller not working on DG965RY

Why not download the new drivers from Intel Website
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Old 30-05-2007, 04:46 PM   #6 (permalink)
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Default Re: USB controller not working on DG965RY

Its the same as the one provided on the CD, so not much help there
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Old 30-05-2007, 05:10 PM   #7 (permalink)
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Default Re: USB controller not working on DG965RY

That's strange I have the same motherboard & processor & I didn't even have to do anything additional to get the USB drivers installed.It was just autorun the Disc & let it install all the necessary drivers & pump a manual restart.
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Old 30-05-2007, 05:22 PM   #8 (permalink)
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Exclamation Re: USB controller not working on DG965RY

now, this is something. The USB ports work absolutely fine on Linux. I'll again check with the drivers on the site and compare it. If its the latest, I'll download and install. If not, I hope a reinstall might do the job. I hope!!
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Old 08-06-2007, 07:34 PM   #9 (permalink)
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Smile Re: USB controller not working on DG965RY

Well, I found a fix for this problem. I just rolled back the drivers for the USB ports only and its working fine now
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Old 08-06-2007, 07:41 PM   #10 (permalink)
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Default Re: USB controller not working on DG965RY

Hi phreak0utt

Check the link below.
http://downloadcenter.intel.com/filt...4&submit=Go%21

I bet that the 2007 drivers might have not come with the bunduled cd that came with the motherboard. Download the chipset drivers.
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Old 08-06-2007, 08:00 PM   #11 (permalink)
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Default Re: USB controller not working on DG965RY

Thanks a lot dj. I didn't know that the drivers could be old as I thought that the board was the very latest one. Gracias again senor
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Old 08-06-2007, 10:37 PM   #12 (permalink)
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Default Re: USB controller not working on DG965RY

Hmm good I got ur attention to it, but my question is r they working now.
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Old 11-06-2007, 05:20 PM   #13 (permalink)
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Default Re: USB controller not working on DG965RY

Yes, its working. Thanks
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