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Old 26-03-2007, 11:14 PM   #1 (permalink)
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Unhappy Sony DVD Writer Problem


Hi
I don't know what's wrong with my drive which I got as replacement for my old DVD writer which was not able to perform read operations.

The problem wht this new drive is,
When I take out the tray the LED of Writer and HDD glows at one time
When it reads something then too they glow with same frequency(Even though I am performing an read operation form disc).
Both the LED'S act as one when doing something with my drive
Moreover when I burn an cd OR dvd it give "power calibration error"
It cant even read brand new cd of MS OFFICE TRIAL
I have tried cleaning the lense with Branded Lense creaner discs

What may be wrong
Is there any setting in bios after installing a optical DRIVE

Model is SONY DVD RW AW-Q170A

Moreover I cant find any online support for such drives

Anyboy, How to solve this prob????
OR atleast Please tell me where is the service center of sony optical drives in mumbai

This is my Nero info tool log

Code:
Nero InfoTool 4.00

Drive Information
------------------
Drive                      : SONY     DVD RW AW-Q170A 
Type                       : DVD±R/RW DL Recorder
Firmware Version           : 1.70
Buffer Size                : 2 MB
Date                       : ?
Serial Number              : 6YI7705S222
Vendor Specific            :   Aug21,2006         
Drive Letter               : F:\
Location                   : 1:1
Mechanism                  : Tray
Read Speed                 : 48 , 40 , 32 , 24 , 20 , 16 , 10 , 8 , 4  X
Write Speed                : 4.0 , 2.4  X

Read CD Text               : Yes
Return C2 Pointers         : Yes
Read CD-R                  : Yes
Read CD-RW                 : Yes
Read DVD-ROM               : Yes
Read DVD-RAM               : No
Read DVD-R                 : Yes
Read DVD-RW                : Yes
Read DVD-R DL              : Yes
Read DVD+R                 : Yes
Read DVD+RW                : Yes
Read DVD+R DL              : Yes
Read BD-ROM                : No
Read BD-R                  : No
Read BD-RE                 : No
Read HD DVD-ROM            : No
Read HD DVD-R              : No
Read HD DVD-RW             : No
Read HD-BURN               : No
Read Digital Audio         : Yes
Read CD+G                  : Yes
Read VideoCD               : Yes

Write CD-R                 : Yes
Write CD-RW                : Yes
Write DVD-R                : Yes
Write DVD-RW               : Yes
Write DVD-R DL             : Yes
Write DVD+R                : Yes
Write DVD+RW               : Yes
Write DVD+R DL             : Yes
Write DVD-RAM              : No
Write BD-R                 : No
Write BD-RE                : No
Write HD DVD-R             : No
Write HD DVD-RW            : No
Write HD-BURN-R            : No
Write HD-BURN-RW           : No
Buffer Underrun Protection : Yes
Mount Rainier              : No
SolidBurn                  : No
Modes                      : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control  : RPC II
Region                     : None
Changes User               : 5
Changes Vendor             : 4

Disc Information (F:\)
-------------------
Type                   : DVD+RW
Capacity               : 510:01.29  (1052 MB)
Tracks                 : 1
Sessions               : 1

File System            : ISO9660, Joliet
Title                  : My Disc
Date                   : 24 March 2007
Publisher              : n/a
Application            : Nero Burning ROM


Interface Information
---------------------
Adapter 1
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\IdeChnDr.sys
Company               : Intel Corporation
Version               : 2.3.0.2160, 10/01/2002
Description           : Intel Application Accelerator Driver

Attached Devices

Adapter 2
---------
Description           : Secondary IDE Channel

Driver
Description           : system32\DRIVERS\IdeChnDr.sys
Company               : Intel Corporation
Version               : 2.3.0.2160, 10/01/2002
Description           : Intel Application Accelerator Driver

Attached Devices
Description           : Master: SAMSUNG SP0411N
Type                  : Disk Drive
DMA                   : On
Description           : Slave: SONY DVD RW AW-Q170A
Type                  : CD-Rom Drive
DMA                   : Off
Autorun               : On





ASPI Information
----------------
System ASPI      :  ASPI is not installed

Nero ASPI        :  ASPI is installed and working properly

wnaspi32.dll     :  2.0.1.74 164112 bytes November 02, 2004
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Old 27-03-2007, 01:06 AM   #2 (permalink)
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Default Re: Sony DVD Writer Problem

I think u should do a RMA.Its the lens which shows power calibration error...or may be some blown chip...few months ago i also had same problem with my Writer then it was found the lens fault.
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Old 27-03-2007, 12:37 PM   #3 (permalink)
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Default Re: Sony DVD Writer Problem

Ya!

I am going to give it again for warrenty.I dont have any option left
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Old 27-03-2007, 01:02 PM   #4 (permalink)
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Default Re: Sony DVD Writer Problem

my sony DVD-RW(18x) has the same problem, i too have to give it for repairing
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