pc cd writer tray keeps coming out

[gramesh]

Hi

My pc cd writer tray keeps coming out many times.

1. As soon as I switch on pc it comes out, even before logging in as a user.
2. Sometimes after logging while working it comes out.
3. Sometimes while writing cd with nero also it comes out.

Please find below HJT log and help.



Logfile of HijackThis v1.99.1
Scan saved at 11:48:33 PM, on 1/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\AntiVir PersonalEdition Classic\sched.exe
c:\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE
C:\WINDOWS\system32\sm56hlpr.exe
C:\WINDOWS\BBSTORE\DSS\DSSAGENT.EXE
C:\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\starter.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hijackthis\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe,C:\WINDOWS\system32\NETSVCS.EXE
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDO WS\system32\DisMgnt.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://mail.yahoo.com/"); (C:\Documents and Settings\G RAMESH\Application Data\Mozilla\Profiles\default\dif587gf.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\G RAMESH\Application Data\Mozilla\Profiles\default\dif587gf.slt\prefs.j s)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ClickCatcher MSIE handler - {16664845-0E00-11D2-8059-000000000000} - C:\Program Files\Common Files\ReGet Shared\Catcher.dll
O2 - BHO: Mario Forever Toolbar Helper - {8036D4D7-AAD3-4793-AB49-329E437155A8} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTware\QUICKF~1\PlugIns\IEHelp.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: Mario Forever Toolbar - {463DF6D5-BEC1-4d67-B217-59DB692DFC53} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus C41 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P23 "EPSON Stylus C41 Series" /O6 "USB001" /M "Stylus C41"
O4 - HKLM\..\Run: [SM56ACL] sm56hlpr.exe
O4 - HKLM\..\Run: [DSS] C:\WINDOWS\BBSTORE\DSS\DSSAGENT.EXE
O4 - HKLM\..\Run: [avgnt] "c:\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINDOWS\system32\starter.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Wipe.com Update] D:\sbookmarks\update.exe startup_check
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Do&wnload by ReGet Pro - C:\Program Files\Common Files\ReGet Shared\CC_Link.htm
O8 - Extra context menu item: Download A&ll by ReGet Pro - C:\Program Files\Common Files\ReGet Shared\CC_All.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: (no name) - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: textwareilluminatorbase - {CE5CD329-1650-414A-8DB0-4CBF72FAED87} - C:\WINDOWS\system32\textwareilluminatorbaseProtoco l.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - c:\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - c:\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

[wizrulz]

you may have a trojan on your machine that either fools with the drive automatically, or gives remote access to the drive so that someone else can toy with your machine over your network connection. "OfficePoltergeist" is a program that pranksters love to use to do this. NetBUS is another example of a remote tool from many years ago that could play with your CDROM trays. Your antivirus or spyware scans should be able to detect this, though... It is possible you have a new trojan of this sort that is not yet detected by antivirus software.
do update ur antivirus and ru virus/trojan scan.


OR

do u have a fancy cabinet with a cover for CD-ROM???