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Old 10-01-2007, 06:45 PM   #1 (permalink)
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Default External Hard DRive not working


I have a Maxtor External Hard DRive which is USB 1.1 and 2.0(of course!) compliant. When I connect to my desktop it does not show up in my computer. Under device manager there is an exclamation mark against Mass Storage device and it says that the device cannot start.
The drive works perfectly with my laptop... and i've also tried it with a dozen other pc's too. It has problem in only my pc.
Why?? oh why??

PS :- I think it could be because my windows is pirated...in my laptop its original in other pc's i'm not sure....??? cud this be the problem??
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Old 10-01-2007, 07:14 PM   #2 (permalink)
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Default Re: External Hard DRive not working

no that cannot be a problem... was there any software shipped with the HDD... and try reinstalling the USB driver in ur machine..
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Old 10-01-2007, 07:18 PM   #3 (permalink)
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Default Re: External Hard DRive not working

Do you have any other USB Devices to check whether the USB is working properly under Windows XP or Have you enabled in BIOS ?
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Old 10-01-2007, 08:16 PM   #4 (permalink)
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Default Re: External Hard DRive not working

@ajayashish - already reinstalled usb driver - drive still not working. - software is inside the drive. According to manual - it is supposed to come up automatically when the drive is plugged in. If it is not then it is supposed to be done manually by going in the drive through my computer. BUT THE DRIVE DOES NOT SHOW UP IN MY COMPUTER.

@techtronic - yes all usb drives work properly without any problems.

So wat should i do?? HELP
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Old 10-01-2007, 08:29 PM   #5 (permalink)
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Default Re: External Hard DRive not working

well... it is a hard way... but have u tried reinstalling the OS... or does ur BOIS shows that HDD
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Old 10-01-2007, 09:44 PM   #6 (permalink)
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Default Re: External Hard DRive not working

I also had same kind of problem I changed the USB cable it worked. (the old cable works with the other computers but not with this one). I did lot of googling about this problem some time back. Its a problem with the XP. Even in Microsofts site I saw some advices regarding this kind of problem. It seems that they have not solved these kind of problems yet (I read somewhere).
Now my Sony Micro Vault (Pen Drive) is not recognised in my system . I don't know what to do for that . Mad Mad XP. I am fed up with these USB things now, I stopped using my sony micro vault.
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Old 10-01-2007, 10:12 PM   #7 (permalink)
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Default Re: External Hard DRive not working

have u tried formatting the PC...
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Old 11-01-2007, 01:54 AM   #8 (permalink)
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Default Re: External Hard DRive not working

Quote:
Originally Posted by ajayashish
have u tried formatting the PC...
don't suggest formatting the hd, it won't help.


-> What OS are you using? maybe the drivers are not installed in your OS.
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Old 13-01-2007, 10:10 PM   #9 (permalink)
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Default Re: External Hard DRive not working

well i'm thinking of reinstalling the OS

@ gmanog - you just changed the cable and it worked?? i'll try that

os is Win XP. all drivers are installed if you are talking about usb drivers.
as I said earlier the drive installs its drivers when it is connected.
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Old 13-01-2007, 10:13 PM   #10 (permalink)
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Default Re: External Hard DRive not working

does ur drive switch on(lights turn up, drive starts spinning,etc) when u connect it? if no, replace the cable,

if yes bios aint recognising ur drive( i think)
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Old 16-01-2007, 04:30 PM   #11 (permalink)
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Default Re: External Hard DRive not working

yes the lights do come. also some kind of clicking sound comes, which does not come when i connet it to other pc's

but what has that got to do with the bios?? its an EXTERNAL HDD!!
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