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Old 06-01-2012, 07:27 PM   #1 (permalink)
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Angry what is the problem???


hi i inserted a DVD in the drive and then suddenly the computer freeze and it showed this message ...i don't why is this saying as hardware failure moreover after the restart it didn't showed DVD drive ...i opened the case and inserted the power cable again...please help me i am having a Sony DVD ROM.....


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Old 06-01-2012, 10:51 PM   #2 (permalink)
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Default Re: what is the problem???

Check the dump file.
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Old 06-01-2012, 11:05 PM   #3 (permalink)
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Quote:
Originally Posted by d6bmg View Post
Check the dump file.
where can i find the dump file
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Old 06-01-2012, 11:07 PM   #4 (permalink)
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Default Re: what is the problem???

disable autorun on all drives/dvd drive.

in windows 7 control panel-->autorun.

in xp(do this before inserting any cd/dvd):
Open Windows Explorer by pressing the Windows + "e" key.
Right-click the desired CD-ROM and select Properties from the menu.
Select the AutoPlay tab.
Select each item from the pulldown list and for the Action to perform, select "Take no action" to disable autorun, or pick the apporpriate action to take if enabling autorun.
Select OK.

after disabling autorun try again with same dvd & a different cd/dvd to confirm if the problem is with dvd or not.if problem is not with the dvd then recheck all drive connections & try with different sata & power cable.
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Old 07-01-2012, 10:41 AM   #5 (permalink)
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Default Re: what is the problem???

Eventviewer might help...

type eventvwr in run dialog box & check for errors
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Old 07-01-2012, 12:18 PM   #6 (permalink)
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Default Re: what is the problem???

@Sonil.luthra, is the ODD displayed under BIOS ??

Do the lights on the ODD lit up??
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Old 07-01-2012, 12:20 PM   #7 (permalink)
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Default Re: what is the problem???

check for driver updates and software updates the most common thing for Bluescreen
check ur HDD for smart errors and perform a CHKDSK f4 BSOD is usually bcoz of Bad sectors in HDD or SMART Failure
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Old 07-01-2012, 02:05 PM   #8 (permalink)
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Quote:
Originally Posted by Tarun View Post
check for driver updates and software updates the most common thing for Bluescreen
check ur HDD for smart errors and perform a CHKDSK f4 BSOD is usually bcoz of Bad sectors in HDD or SMART Failure
...

yes my hdd is faulty ill be sending it for rma on monday ...
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Old 21-01-2012, 09:49 PM   #9 (permalink)
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it happened again ...i installed another hdd from my friend the same thing happened again ...what might be faulty ....does anyone know abt this error
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Old 21-01-2012, 10:46 PM   #10 (permalink)
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Default Re: what is the problem???

If you can reassemble all your parts, do that (remember your faulty SATA cable/port problem?). Then do a chkdsk. I guess everything should be fine by then.
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Old 21-01-2012, 10:54 PM   #11 (permalink)
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Default Re: what is the problem???

What's your system config??
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Old 22-01-2012, 12:56 AM   #12 (permalink)
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Default Re: what is the problem???

cheack ur PSU and the DVD drive then
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Old 22-01-2012, 01:01 AM   #13 (permalink)
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Quote:
Originally Posted by dashing.sujay View Post
If you can reassemble all your parts, do that (remember your faulty SATA cable/port problem?). Then do a chkdsk. I guess everything should be fine by then.

will do it for sure but i cannot reassemble cpu and mobo ...but for the rest i can ...




Quote:
Originally Posted by The Sorcerer View Post
What's your system config??
its
core i3 540
gigabyte h55md2h
2gb corsair
500gb seagate (currently in RMA)
psu ...might be an el cheapo ..but i think it is a good quality el cheapo..i got it dor 850rs from costtocost delhi...
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Old 22-01-2012, 01:02 AM   #14 (permalink)
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Default Re: what is the problem???

^That would be enough for preliminary test.
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Old 22-01-2012, 01:08 AM   #15 (permalink)
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morever there is a bad news i accidently damaged one sata port on my mobo ......

what shud i do now ...
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Old 22-01-2012, 01:18 AM   #16 (permalink)
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Default Re: what is the problem???

^Nothing can be done except to take it to local technician which is too risky and should be only done when the damaged one is last.
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Old 22-01-2012, 01:21 AM   #17 (permalink)
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Quote:
Originally Posted by dashing.sujay View Post
^Nothing can be done except to take it to local technician which is too risky and should be only done when the damaged one is last.
but the rest of the ports are working fine
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Old 22-01-2012, 01:22 AM   #18 (permalink)
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Default Re: what is the problem???

^Then why worry?
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Old 22-01-2012, 01:28 AM   #19 (permalink)
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i think now it is out of warranty......and can plz tell me ho many years does gigabyte provides warranty ..
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Old 22-01-2012, 02:38 AM   #20 (permalink)
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Default Re: what is the problem???

You won't get warranty coverage for damages caused by improper handling.
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Old 31-01-2012, 09:56 PM   #21 (permalink)
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Hdd back from RMA....but tha error in the image is still there ....can anybody help me...what shud i do now.....please ....need serious help ...
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Old 31-01-2012, 09:59 PM   #22 (permalink)
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Default Re: what is the problem???

did you check by replacing your DVD drive with one from any of your friends?
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Old 31-01-2012, 10:13 PM   #23 (permalink)
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Ohhhkk will do it...
Are sure thats the main issue
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Old 31-01-2012, 10:18 PM   #24 (permalink)
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Default Re: what is the problem???

Quote:
Originally Posted by Blue Ripazah View Post
Ohhhkk will do it...
Are sure thats the main issue
cant say thats the main issue, but it seems to be the culprit, also try to use other SATA ports.
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Old 01-02-2012, 12:22 AM   #25 (permalink)
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Default Re: what is the problem???

The dvd drive is working fine when i am running it via ubuntu live usb
but now it is performing very slow and i am unable to install windows...any gueses what might be the problem is

please experts help me ill be very grateful ...
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Old 01-02-2012, 12:25 AM   #26 (permalink)
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Default Re: what is the problem???

MEMTEST the ram.
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Old 01-02-2012, 12:29 AM   #27 (permalink)
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Default Re: what is the problem???

run chkdsk again to verify the hard disk you are using.
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Old 01-02-2012, 12:36 AM   #28 (permalink)
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Quote:
Originally Posted by whitestar_999 View Post
run chkdsk again to verify the hard disk you are using.
Did that ...nothing found ...was perfect
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Old 01-02-2012, 08:55 AM   #29 (permalink)
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Default Re: what is the problem???

try change ur PSU once if u can
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Old 01-02-2012, 09:00 AM   #30 (permalink)
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Default Re: what is the problem???

Quote:
Originally Posted by Blue Ripazah View Post
The dvd drive is working fine when i am running it via ubuntu live usb
but now it is performing very slow and i am unable to install windows...any gueses what might be the problem is

please experts help me ill be very grateful ...
As I said before, please change the drive once and check. as your current problem's source is the DVD Drive, you should check by replacing it with another test drive. Apart from that try swapping the SATA Ports for your drive and HDD.
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