Need to fix broken Laptop Screen of Dell

ajayritik · 13-06-2011, 01:13 PM

Hi guys, yesterday accidentally I broke the LCD Screen of my Dell Inspiron. I had bought this through a friend from US. How much do you all think this would cost for me to fix it and where should I get it done? Contact Dell customer care?

Please advise!

saswat23 · 13-06-2011, 01:19 PM

Is it still in warranty ?
If yes, then you can get it repaired for free.

ajayritik · 13-06-2011, 01:22 PM

Quote:

Originally Posted by saswat23

Is it still in warranty ?
If yes, then you can get it repaired for free.

Was bought in 2008 as mentioned from US. So thinking its out of warranty.

saswat23 · 13-06-2011, 01:49 PM

Yup, its out of warranty buddy. It will cost you then. First ask Dell Customer Care, if they quote a high price then go to your local dealer and get a new screen fixed.

ajayritik · 14-06-2011, 11:54 AM

Does anyone have any idea how much would it cost? I will be contacting them eventually.

mrintech · 14-06-2011, 12:41 PM

AFAIK

It will cost u in between 16K-18K for complete replacement. Don't know about repairing

Contact Dell for all details:

Quote:

Call 1800-425-4026 (Toll Free - BSNL & MTNL subscribers only) or call 080-2510-8980 (standard charges apply).

Good Luck

Quote:

Originally Posted by saswat23

Is it still in warranty ?
If yes, then you can get it repaired for free.

Dell Complete Cover doesn't include LCD in it, AFAIK

ajayritik · 14-06-2011, 01:22 PM

Quote:

Originally Posted by mrintech

AFAIK

It will cost u in between 16K-18K for complete replacement. Don't know about repairing

That's a huge hole in the pocket then.
Thanks for the info.

mrintech · 14-06-2011, 01:24 PM

Quote:

Originally Posted by ajayritik

That's a huge hole in the pocket then.
Thanks for the info.

Yeah! But Contact Dell India for exact pricing details

What I said can vary

PraKs · 14-06-2011, 03:54 PM

Complete Cover has LCD covered.

Friend broke one. They came & replaced. No Q asked.

mrintech · 14-06-2011, 08:43 PM

Quote:

Originally Posted by PraKs

Complete Cover has LCD covered.

Friend broke one. They came & replaced. No Q asked.

That's great then

ajayritik · 23-06-2011, 04:22 PM

Instead of contacting Dell if I get it repaired from any local laptop repair guy will it be ok? Maybe I can save some money? Is it worth taking chance?

Prime_Coder · 23-06-2011, 05:53 PM

Quote:

Originally Posted by ajayritik

Instead of contacting Dell if I get it repaired from any local laptop repair guy will it be ok? Maybe I can save some money? Is it worth taking chance?

You may get it repaired from a local repair shoppy and save money, but you can't gurantee about it. Why take risk, if the Dell customer care is helpful to you? Yeah, the cost may get high through this way, but you can be assured of the repairy. You can't take that piece to Dell, if your local shop man won't repair it correctly. After all, it's a branded piece.

ajayritik · 03-08-2011, 04:40 PM

Quote:

Originally Posted by saswat23

Yup, its out of warranty buddy. It will cost you then. First ask Dell Customer Care, if they quote a high price then go to your local dealer and get a new screen fixed.

I checked with Dell Customer Care they said it would cost around 13k for this to fix the LCD Screen.

Quote:

Originally Posted by Prime_Coder

You may get it repaired from a local repair shoppy and save money, but you can't gurantee about it. Why take risk, if the Dell customer care is helpful to you? Yeah, the cost may get high through this way, but you can be assured of the repairy. You can't take that piece to Dell, if your local shop man won't repair it correctly. After all, it's a branded piece.

I checked with one of the laptop repair guys and he said it will not cost more than Rs 5000. I was surprised when I checked with friends etc they said such a low price may not be possible. At this point I don't want to ideally not shell more than 10k on the screen since I may buy a new one in the next one year. But since I can't exchange this old one for new I'm stuck.

Kindly advise.