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Old 21-04-2011, 10:49 PM   #1 (permalink)
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Exclamation BSOD in Windows 7 Ultimate x64


Recently, I'm getting BSODs in my OS... I'm attaching the dump file..Can anyone please help me solve them...?

Attachment: 042111-20342-01.7z - File Shared from Box.net - Free Online File Storage
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Old 22-04-2011, 12:47 AM   #2 (permalink)
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Default Re: BSOD in Windows 7 Ultimate x64

Need at least 5.
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Old 22-04-2011, 06:47 PM   #3 (permalink)
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Exclamation Re: BSOD in Windows 7 Ultimate x64

Quote:
Originally Posted by asingh View Post
Need at least 5.
I don't get you..What 5...?
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Old 22-04-2011, 06:49 PM   #4 (permalink)
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Default Re: BSOD in Windows 7 Ultimate x64

Quote:
Originally Posted by rajsujayks View Post
I don't get you..What 5...?
think he meant at-least 5 BSOD logs/dumps
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Old 22-04-2011, 10:29 PM   #5 (permalink)
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Default Re: BSOD in Windows 7 Ultimate x64

If that's what you meant asingh, I could only find 3 logs so far, 'cause only 3 BSOD's (of the same kind) have come up for me. I'm attaching them here.

Attachments: Minidump.7z - File Shared from Box.net - Free Online File Storage
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Old 23-04-2011, 12:37 AM   #6 (permalink)
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Default Re: BSOD in Windows 7 Ultimate x64

Is this happening after adding some hardware?

Which PSU?? Brand?
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Old 24-04-2011, 11:03 AM   #7 (permalink)
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Exclamation Re: BSOD in Windows 7 Ultimate x64

Quote:
Originally Posted by mailme.manju View Post
Is this happening after adding some hardware?

Which PSU?? Brand?
No new hardware added... PSU's fine... Even at max load.. It's DELL branded... And strangely, it's been three days since I got the BSOD... (I got it frequently over three or four days...Now nothing!)
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Old 24-04-2011, 11:49 AM   #8 (permalink)
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Default Re: BSOD in Windows 7 Ultimate x64

Quote:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800035040e8
fffff8800a00e104

FAULTING_IP:
IOMap64+3101
fffff880`09b88101 418b0c8b mov ecx,dword ptr [r11+rcx*4]

MM_INTERNAL_CODE: 2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: SmartDoctor.ex

CURRENT_IRQL: 0

TRAP_FRAME: fffff88008cbc7d0 -- (.trap 0xfffff88008cbc7d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8002691e80 rbx=0000000000000000 rcx=0000000000003841
rdx=fffffa800606da80 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88009b88101 rsp=fffff88008cbc960 rbp=0000000000000004
r8=fffff78000000008 r9=0000000000000000 r10=0000000000000000
r11=fffff8800a000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
IOMap64+0x3101:
fffff880`09b88101 418b0c8b mov ecx,dword ptr [r11+rcx*4] ds:0004:fffff880`0a00e104=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000327dca0 to fffff800032d3640

STACK_TEXT:
fffff880`08cbc668 fffff800`0327dca0 : 00000000`00000050 fffff880`0a00e104 00000000`00000000 fffff880`08cbc7d0 : nt!KeBugCheckEx
fffff880`08cbc670 fffff800`032d176e : 00000000`00000000 fffff880`0a00e104 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x448c6
fffff880`08cbc7d0 fffff880`09b88101 : 00000000`00000000 00000000`00000118 00000000`00000124 fffff800`032cb575 : nt!KiPageFault+0x16e
fffff880`08cbc960 00000000`00000000 : 00000000`00000118 00000000`00000124 fffff800`032cb575 00000000`00000001 : IOMap64+0x3101


STACK_COMMAND: kb

FOLLOWUP_IP:
IOMap64+3101
fffff880`09b88101 418b0c8b mov ecx,dword ptr [r11+rcx*4]

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: IOMap64+3101

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: IOMap64

IMAGE_NAME: IOMap64.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4b6b7a96

FAILURE_BUCKET_ID: X64_0x50_IOMap64+3101

BUCKET_ID: X64_0x50_IOMap64+3101

Followup: MachineOwner
---------
Uninstall Smartdoctor from your system. It should help.
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Old 24-04-2011, 11:53 AM   #9 (permalink)
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Default Re: BSOD in Windows 7 Ultimate x64

Also I hope u hav insufficient PSU..
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Old 27-04-2011, 08:37 PM   #10 (permalink)
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Exclamation Re: BSOD in Windows 7 Ultimate x64

Quote:
Originally Posted by asingh View Post
Uninstall Smartdoctor from your system. It should help.
Thanks...Problem was with Smart Doctor...it ended improperly and hence the BSOD.. Now it's fine..

Quote:
Originally Posted by mailme.manju View Post
Also I hope u hav insufficient PSU..
No Manju..PSU's fine.. No problems even at Maximum load..
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