HELP with Corsair RMA!!! PLZZ!!

KunalAggarwal · 31-01-2011, 07:59 PM

I brought a Corsair Flash Voyager GT 16GB from SMC International, Nehru Place some 15 days ago.

When i unpacked it and opened the cap, the USB head came out with the cap itself stuck inside it, i.e., it was broken from its body. (Probably a manufacturing defect).

So, I went back to SMC today and they referred me to Kaizen Infoserve (the Corsair Service Center in Nehru Place), where they refused to take it for RMA.

All I wanted to know, can it be given for RMA, if yes, then where.
Also I wanted the contact numbers for Corsair India.
Their Tollfree number : 1800-425-5464, no one picks it up. Just keeps on ringing.

Please help fast..

**asingh** · 31-01-2011, 08:01 PM

^^
Why is Kaizen refusing it..?

You can try here.
http://www.corsair.com/support

KunalAggarwal · 31-01-2011, 08:07 PM

They say "that it has gone off warranty if broken". They were not even interested to listen (b*stards were busy chattin up some guests).

Please tell if it can be given for RMA.
Also the contact numbers.

I even tried the link some days back. It says to ship to USA. Which is not possible.