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Old 17-07-2010, 04:11 PM   #1 (permalink)
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Default Online buying


any one who bought DELL monitor online?
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Old 17-07-2010, 05:42 PM   #2 (permalink)
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Default Re: Online buying

^^
Yes I have.
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Old 17-07-2010, 05:45 PM   #3 (permalink)
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Default Re: Online buying

Me too... Why asking?
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Old 19-07-2010, 11:24 AM   #4 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by asigh View Post
^^
Yes I have.
Quote:
Originally Posted by monkey View Post
Me too... Why asking?

after showing interest in buying DELL monitor sx2210. i got this reply :

Quote:
Thank you for Choosing Dell!

This is with regards to your Query regarding Dell Monitors. Kindly note that all these monitors contain a 3 Yr Advanced Exchange Warranty.

Please find below the Quote for the same. The price mentioned below is Inclusive of all taxes and delivery charge (Net Price).

Please note that there would be an Octroi Tax Charged for Delivery in Maharashtra Zone.

Please find below the list of Monitors along with the specifications currently available on stock:


Screen Size


LCD Model


Part Description


Cost (Rs)


Delivery Status

16"

E1609W

E1609W Widescreen Flat Panel Monitor

5150

Ready stock
17"

E1709W

Dell E1709W 17-inch Widescreen Flat Panel Monitor

6300

Ready stock


E170S

Dell E170S 17 inch Flat Panel Monitor Square

7500

Ready stock
18.5"

IN1920

Dell 18.5" Widescreen Flat Panel Monitor

6750

Ready stock
19"

E190S

Dell E190S 19 inch Flat Panel Monitor Square

8500

Ready stock
20"

S2009W

Dell 20" Widescreen Flat Panel Monitor

7700

Ready Stock


ST2010

DELL 20" Wide, VGA , DVI, HDMI Widescreen Flat Panel Monitor

8000

Ready stock


ST2010-BLK

DELL 20" Wide, VGA , DVI, HDMI Widescreen Flat Panel Monitor

8000

Ready stock
21.5"

S2209W

DELL 21.5" Wide, VGA , DVI

9400

Ready stock


ST2210

DELL 21.5" Wide, VGA , DVI, HDMI Widescreen Flat Panel Monitor

9775

Ready stock


SX2210

Dell 21.5" Full HD Widescreen, + Web Camera

13000

Ready stock
22"

2209WA

Dell UltraSharp™ 2209WA 22-inch Flat Panel Monitor

16675

Ready stock


P2210

Dell P2210 22" Professional Wide Screen Flat Panel Monitor

12650

Ready stock


AW2210

ALIENWARE AW2210 22"

16675

Ready stock
23"

SP2309W

Dell SP2309W 23" Full HD Widescreen Flat Panel Monitor With WEB Cam

15295

Ready stock


AW2310

ALIENWARE AW2310 23" 3D Monitor

31050

Ready stock
24"

S2409W

Dell 24" VGA, DVI, HDMI 24" Full HD Widescreen Flat Panel Monitor

Discontinued



ST2410

Dell 24" VGA, DVI, HDMI 24" Full HD Widescreen Flat Panel Monitor

13225

Ready stock


G2410H

Dell G2410H 24" LED Widescreen Flat Panel Monitor Full HD

15526

Ready stock


U2410

Dell U2410 UltraSharp U2410 24-inch Widescreen Monitor

31500

Ready stock
27"

U2711

Dell UltraSharp U2711 27-inch Widescreen Monitor

49500

Ready stock
30"

3008

Dell UltraSharp 30-inch Widescreen Monitor

84000

4-6 Weeks
22"
U2211H
Dell UltraSharp 21.5”W Monitor

15610

Ready Stock
23"
U2311H
Dell UltraSharp 23”W Monitor

16950

Ready Stock



For Further Details, please visit : www.dell.co.in or www.google.com

v Terms and Conditions :

1. Validity of this quotation is for 02 Business Day only.
2. All sales are subject to Dell's Terms and Conditions of Sale, Service and Technical Support ("Terms and Conditions"), copies of which are available on www.dell.com\ap or on request. These terms would apply irrespective of terms mentioned in the PO.
3. Dell can support hardware up to 5 years from date of manufacture/shipment.
4. Batteries and other consumables are not covered under warranty.
5. Payment Terms: 100% in advance. (Options below).
6. Kindly provide the Road Permit Form for parts where ever required at the time of delivery.


Payment options :

1. For 'at par cheques' and 'DD', please courier to
Name of the Beneficiary : DEVRAJ COMPUTERS (P) LIMITED.
Payable at : Chennai
Address : 42,ANNA SALAI,GEE GEE COMPLEX, CHENNAI - 600 002.

* Kindly mention your Name, Part no. and the Shipping Address along with the Pin code at the reverse of the Cheque/DD
* Also, reply me on the same mail with all the details written at the back of the Cheque/DD along with the Cheque no./DD no.

now my question is :

1) I will buy it in the 1st week of August,2010. Should I mail it again for the price quotes? OR I can simply send the DD to the mentioned address?
2) Point no 6 in Terms & Conditions ”Kindly provide the Road Permit Form for parts where ever required at the time of delivery.” Is it applicable for Monitor delivery in kolkata? If yes where from I get this FORM? does it incurr more expense than the price mentioned in quatation?
3) “Kindly mention your Name, Part no. and the Shipping Address along with the Pin code at the reverse of the Cheque/DD” WHAT IS PART NO ?
4) what is the duration of shipping to kolkata?
5) How will they change the unit if found damaged after it reaches my house ?
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Old 19-07-2010, 04:37 PM   #5 (permalink)
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Default Re: Online buying

^^ me2 brought one recently. Dell S2009W for less than 7k (inc tax + carry charge).

1. you got a 2nd option. order from SMC International. their prices are lower than Dell's Shop itself.
2. i think you need fill up some form from Sales Tax Department. else the courier may get rejected or not allowed pass.
3. the model no of monitor.
4. depends from where it'll be shipped & by what courier method. take it 2-3 days.
5. i never seen a monitor damage during transfer. still if its damaged, they'll have to replace it (read replacement warranty).
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Old 19-07-2010, 04:46 PM   #6 (permalink)
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Default Re: Online buying

Dont get online dell in Kolkata... u need to run for Sales office and get the waybill so that u can get the monitor. Drop in any shop in Chandni and buy one instantly
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Old 19-07-2010, 07:33 PM   #7 (permalink)
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Default Re: Online buying

Quote:
Sam.Shab;1263725]^^ me2 brought one recently. Dell S2009W for less than 7k (inc tax + carry charge).
From dell india?

1.
Quote:
you got a 2nd option. order from SMC International. their prices are lower than Dell's Shop itself.
i have also done a mail to SMC INTERNATIONAL. But no answer from their part. and yes their price is less than DELL. but whom should i send the DD? are they trustworthy?

Quote:
2. i think you need fill up some form from Sales Tax Department. else the courier may get rejected or not allowed pass.
too much of headache and i simply do not have the time to do all this.

3. the model no of monitor.
got it.



Quote:
Originally Posted by ajayashish View Post
Dont get online dell in Kolkata... u need to run for Sales office and get the waybill so that u can get the monitor. Drop in any shop in Chandni and buy one instantly

i know it is the best option. but not getting the model of my choice. That's why i inclined for ONLINE SHOPPING for the first time in my life and is always in a fear of getting cheated.
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Old 19-07-2010, 08:30 PM   #8 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by avichandana20000 View Post
From dell india?
na. SMC. even to import to Assam one needs to go through all these strange & stupid hassle if the courier is big but SMC send me the monitor without any problem.

Quote:
Originally Posted by avichandana20000 View Post
i have also done a mail to SMC INTERNATIONAL. But no answer from their part. and yes their price is less than DELL. but whom should i send the DD? are they trustworthy?
bank transfer or online money transfer. i got my parts within 5days.
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Old 19-07-2010, 09:58 PM   #9 (permalink)
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Default Re: Online buying

Quote:
Sam.Shab;1263802]na. SMC. even to import to Assam one needs to go through all these strange & stupid hassle if the courier is big but SMC send me the monitor without any problem.
that means you do not have to pay any road taxe or something like that.


Quote:
bank transfer or online money transfer. i got my parts within 5days.
can you do me a favour?

pls give me the details to whom i need to send the money in DD .
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Old 19-07-2010, 11:38 PM   #10 (permalink)
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Default Re: Online buying

^^
Call them. Their number should be on the website. Mr. Saini.
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Old 19-07-2010, 11:56 PM   #11 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by avichandana20000 View Post
that means you do not have to pay any road taxe or something like that.
from SMC, no. from IT wares, yes. not sure about other shops. so before purchasing, clear everything.
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Old 20-07-2010, 01:50 AM   #12 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by avichandana20000 View Post
i have also done a mail to SMC INTERNATIONAL. But no answer from their part. and yes their price is less than DELL. but whom should i send the DD? are they trustworthy?
the person who is incharge was on a leave, will be back 2day most prob(i buy all my H/W from there so i get lots on inside info )
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Old 20-07-2010, 10:55 AM   #13 (permalink)
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Default Re: Online buying

^^
You sure do, for sure...!

At OP, get it where ever cheaper. Dell or SMC.
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Old 20-07-2010, 02:19 PM   #14 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by Sam.Shab View Post
from SMC, no. from IT wares, yes. not sure about other shops. so before purchasing, clear everything.
i will buy it from SMC if everything is fare.

Quote:
Originally Posted by mavihs View Post
the person who is incharge was on a leave, will be back 2day most prob(i buy all my H/W from there so i get lots on inside info )
can you pls give me the name & number of the concerned person?

Quote:
Originally Posted by asigh View Post
^^
You sure do, for sure...!

At OP, get it where ever cheaper. Dell or SMC.
not interested to buy from DELL.
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Old 20-07-2010, 06:03 PM   #15 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by avichandana20000 View Post
i will buy it from SMC if everything is fare.
clearly ask Sachin or whoever is incharge if Road tax or any extra charge necessary. if no, place order.

Quote:
Originally Posted by avichandana20000 View Post
can you pls give me the name & number of the concerned person?
why not send Sachin a couple of mails? he not prompt in replying but just be patient.

Quote:
Originally Posted by avichandana20000 View Post
not interested to buy from DELL.
looking at their prices i'll suggest remember Dell but forget buying from them directly.
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Old 20-07-2010, 08:33 PM   #16 (permalink)
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Default Re: Online buying

@OP
which model have you decided on?
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Old 20-07-2010, 08:44 PM   #17 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by mavihs View Post
@OP
which model have you decided on?

DELL SX2210.

Just now a mail has come from SACHIN

Quote:
Hello Avijit,

The price of Dell SX2210 Monitor is 12100/- Including VAT and Shipping Charges.

Regards
Sachin
SMC International.


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Old 20-07-2010, 11:51 PM   #18 (permalink)
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Default Re: Online buying

^^
What is DELL saying. I would still trust them.
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Old 21-07-2010, 09:20 PM   #19 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by asigh View Post
^^
What is DELL saying. I would still trust them.

I have given what DELL is saying. trust is there but i do not simply have the time to handle all those stupid hassles as SAM & AJAYASHISh stated.

my objective is clear. i will send the money they will send the product. there should be no sales office issues, road tax issue, hidden cost in between. why the customer should arrange all these, sacrificing their valuable time. the company should clearly state the quotation price beyond which the customer should not give a sigle penny to anybody.


but nobody is actually showing me the path or steps for this.

1) how to place the order
2) how to send the money(if online transfer not possible)
3) whom to send it?
4) how will i come to know that they have received the money and have despatched the product?
)at the time of receiving the product should i have to present there personally or any one can receive that?

SMC is also not answering my queries. mavihs remains silent.for first time online buyer it is very trust breaking and confusion breeder. if this persists i have to scrifice my choice and get whatever displayed in the shop.
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Old 21-07-2010, 11:28 PM   #20 (permalink)
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Quote:
Originally Posted by avichandana20000 View Post
SMC is also not answering my queries. mavihs remains silent.for first time online buyer it is very trust breaking and confusion breeder. if this persists i have to scrifice my choice and get whatever displayed in the shop.
didn't SMC reply to you? ask me wat you want to know or if you got any probs with SMC.
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Old 21-07-2010, 11:50 PM   #21 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by avichandana20000 View Post
I have given what DELL is saying. trust is there but i do not simply have the time to handle all those stupid hassles as SAM & AJAYASHISh stated.

my objective is clear. i will send the money they will send the product. there should be no sales office issues, road tax issue, hidden cost in between. why the customer should arrange all these, sacrificing their valuable time. the company should clearly state the quotation price beyond which the customer should not give a sigle penny to anybody.


but nobody is actually showing me the path or steps for this.

1) how to place the order
2) how to send the money(if online transfer not possible)
3) whom to send it?
4) how will i come to know that they have received the money and have despatched the product?
)at the time of receiving the product should i have to present there personally or any one can receive that?

SMC is also not answering my queries. mavihs remains silent.for first time online buyer it is very trust breaking and confusion breeder. if this persists i have to scrifice my choice and get whatever displayed in the shop.
DAMN !!! i typed a long msg only to get a database error. anyway typing 2nd & last time.

1. register. add items to chart. checkout. just 1 advice. give SMC a call before transferring the money. ask if the monitor in stock.
2. bank transfer. once you add parts to chart & go to checkout screen you'll be shown the bank account.
3. the bank account as displayed.
4. if you do a bank transfer theres no chance money will go some other route until & unless you do a spelling mistake or so. so just check. products delivered next day only.

i can understand your feeling. me2 ordered something online & its a full PC (almost)
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Old 22-07-2010, 12:04 AM   #22 (permalink)
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Quote:
Originally Posted by Sam.Shab View Post
DAMN !!! i typed a long msg only to get a database error. anyway typing 2nd & last time.

1. register. add items to chart. checkout. just 1 advice. give SMC a call before transferring the money. ask if the monitor in stock.
2. bank transfer. once you add parts to chart & go to checkout screen you'll be shown the bank account.
3. the bank account as displayed.
4. if you do a bank transfer theres no chance money will go some other route until & unless you do a spelling mistake or so. so just check. products delivered next day only.

i can understand your feeling. me2 ordered something online & its a full PC (almost)
actually its different for SMC, they haven't got Bank transfer yet!
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Old 22-07-2010, 12:08 AM   #23 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by avichandana20000 View Post
I have given what DELL is saying. trust is there but i do not simply have the time to handle all those stupid hassles as SAM & AJAYASHISh stated.

my objective is clear. i will send the money they will send the product. there should be no sales office issues, road tax issue, hidden cost in between. why the customer should arrange all these, sacrificing their valuable time. the company should clearly state the quotation price beyond which the customer should not give a sigle penny to anybody.


but nobody is actually showing me the path or steps for this.

1) how to place the order
2) how to send the money(if online transfer not possible)
3) whom to send it?
4) how will i come to know that they have received the money and have despatched the product?
)at the time of receiving the product should i have to present there personally or any one can receive that?

SMC is also not answering my queries. mavihs remains silent.for first time online buyer it is very trust breaking and confusion breeder. if this persists i have to scrifice my choice and get whatever displayed in the shop.
I found DELL to be the best. I got the monitor in 48 hours just sitting on my desk. Not even a phone call. You got to strike the balance between time and money. Your choice.
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Old 22-07-2010, 08:59 PM   #24 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by mavihs View Post
actually its different for SMC, they haven't got Bank transfer yet!
Quote:
Originally Posted by mavihs View Post
didn't SMC reply to you? ask me wat you want to know or if you got any probs with SMC.
i have given what SMC has given to me in reply in a previous post.

after that i want to know certain things.

1) give me a number of the concerned person of SMC whom i can call up AND place order. i also tried to register in their website but everytime it is showing "user name is not valid." file attached.

2) i will send a DD because i do not have any online transfer facility. so the "address" and "payable to whom" is required.
Attached Images
File Type: gif SMC REGISTRATION.GIF (30.4 KB, 9 views)
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Old 23-07-2010, 01:25 AM   #25 (permalink)
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Quote:
Originally Posted by avichandana20000 View Post
i have given what SMC has given to me in reply in a previous post.

after that i want to know certain things.

1) give me a number of the concerned person of SMC whom i can call up AND place order. i also tried to register in their website but everytime it is showing "user name is not valid." file attached.

2) i will send a DD because i do not have any online transfer facility. so the "address" and "payable to whom" is required.
First of all, STOP USING IE!
2nd, its asking only for your First Name, not Full Name!

PS: do you like the look of SMC's Websites new theme?
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Old 23-07-2010, 08:24 AM   #26 (permalink)
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Default Re: Online buying

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Originally Posted by mavihs View Post
actually its different for SMC, they haven't got Bank transfer yet!
You cannot EFT.? How do you pay then..?
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Old 23-07-2010, 11:19 AM   #27 (permalink)
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Default Re: Online buying

@OP
i'm going to NP 2day, will give you all the info!
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Old 23-07-2010, 11:30 AM   #28 (permalink)
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Default Re: Online buying

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Originally Posted by mavihs View Post
First of all, STOP USING IE!
ha ha ha LOL
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Old 23-07-2010, 05:49 PM   #29 (permalink)
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Default Re: Online buying

Ya, the site doesn't work in IE!

@OP
i hope your queries have been answered now!

@asigh
i meant you can pay online! (i was a little sleep & distracted, wrote the opposite thing! )
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Old 23-07-2010, 06:33 PM   #30 (permalink)
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Default Re: Online buying

Quote:
Originally Posted by mavihs View Post
actually its different for SMC, they haven't got Bank transfer yet!
WHAT? my dad did bank transfer & i have the stuffs with me now.

Quote:
Originally Posted by mavihs View Post
PS: do you like the look of SMC's Websites new theme?
the slidedown login screen doesn't pops down in Opera (Chrome too). WTH. i have to add stuffs to chart when they ask me to login else keep banging my head.

Quote:
Originally Posted by mavihs View Post
i meant you can pay online! (i was a little sleep & distracted, wrote the opposite thing! )
chai piyo, jaagte raho
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