USB Drives (jump/ flash/external etc..) not working

[Rajesh Soni]

I found that only USB Drives (jump/flash/external/etc.) are not working on USB ports, other things like mice etc... are working perfectly, on my laptop.
On connecting USB drive the we can see the USB drive in Disk drive (in Device Manager), but the in Storage volumes Generic volume is showing yellow mark, which is not resetting even on uninstalling/ installing.

I am using Windos XP SP3. Is the antivirus can disable this? Their is Symantec ANTIVIRIUS has instaaled in my computer.

Kindly help me in resuming the same.

[realdan]

after uninstalling it using the device manager.did you reboot?

you could try to find for the windows xp usb driver somewhere..as yours might be corrupted