MAC service Vs Intel service

navisangha · 13-10-2006, 05:27 PM

hi,

From the begining itself, i was told that macs are useless they are expensive and have negligible service centres..

Recently a CD got stuck into my iBook G4.I took it to the service centre ..It took 6 days for replacement...With iBook delivered ( yes DELIVERED) to my home.

Now another case 1 and half month ago my Intel 915 m/b encountered a prob it was sent for replacement 45 days hav passed there is no sign of replacement ....

So tell which is better...I thnk its the time t switch.

jz2linkinpark · 13-10-2006, 05:54 PM

well, you have to understand the difference between a mobo and a lappie....they have totally different priorities!

hemant_mathur · 13-10-2006, 06:40 PM

My friend got his mobo (intel 915) replaced in 7 days ... the shop called him up to notify that the mobo is back

mail2and · 13-10-2006, 07:10 PM

You can read about my experience with Applecare here.

Even in my case, about two days back, they sent some one to check my SuperDrive. He told me that he'll be back in four-five days max, and he'll replace the SuperDrive. I will not have to go to the Service Center.

navisangha · 13-10-2006, 07:39 PM

I understand the priority ,which has higher value mobo ( nt got 45 days) or CD drive ( got in 7 days) ????.

aryayush · 16-10-2006, 08:26 PM

This is not about priority, this is about which company makes an effort to look after its customers, which company offers absolute value for money and Apple excels in the department. Period.

nishant_nms · 16-10-2006, 11:25 PM

Quote:

Originally Posted by aryayush

This is not about priority, this is about which company makes an effort to look after its customers, which company offers absolute value for money and Apple excels in the department. Period.

Are u using Apple only

mail2and · 16-10-2006, 11:30 PM

Quote:

Originally Posted by nishant_nms

Are u using Apple only

How is that relevant to the discussion?

eddie · 17-10-2006, 12:21 AM

Please don't compare Apples with Oranges. Compare Apple's service with someone like Dell, HP or Lenovo and then come back for discussion.

goobimama · 18-10-2006, 03:45 PM

Here's one. The Hard Drive of my iBook went wonky and I gave it to the apple corner for checkup. They said they'd send the unit for replacement(Hard drive replacement). Now my dad was going to kerala for a trip to Kerala/Korea and wanted to use a laptop while on the go.

They had said in the beginning that they would give a standby machine while a machine was sent for replacement, and they kept up to their promise.

My dad is now happily roaming around the place with a PowerBook G4...on standby of course..

JGuru · 18-10-2006, 03:53 PM

@Eddie has a valid point. You must not compare Apple with a local dealer in the first place!!
Compare Apple's service with a Dell, HP, or Lenovo.

13-10-2006, 05:27 PM	#1 (permalink)
navisangha Broken In Join Date: Feb 2004 Posts: 105	MAC service Vs Intel service hi, From the begining itself, i was told that macs are useless they are expensive and have negligible service centres.. Recently a CD got stuck into my iBook G4.I took it to the service centre ..It took 6 days for replacement...With iBook delivered ( yes DELIVERED) to my home. Now another case 1 and half month ago my Intel 915 m/b encountered a prob it was sent for replacement 45 days hav passed there is no sign of replacement .... So tell which is better...I thnk its the time t switch.

13-10-2006, 05:54 PM	#2 (permalink)
jz2linkinpark Alpha Geek Join Date: Jul 2006 Location: Rorikstead Posts: 559	Re: MAC service Vs Intel service well, you have to understand the difference between a mobo and a lappie....they have totally different priorities! __________________ (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination.

13-10-2006, 06:40 PM	#3 (permalink)
hemant_mathur -- No Easter Eggs here -- Join Date: Apr 2006 Location: Front of my pc Posts: 945	Re: MAC service Vs Intel service My friend got his mobo (intel 915) replaced in 7 days ... the shop called him up to notify that the mobo is back __________________ E6850 3.0 Ghz, 4gb 667 Mhz RAM, Asus p5n Esli Mobo, Nvidia 8600GT 512mb, 400gb WD HDD, Samsung Syncmaster 920NW, Vista x64

13-10-2006, 07:10 PM	#4 (permalink)
mail2and Walking, since 2004. Join Date: Apr 2004 Location: London, UK Posts: 926	Re: MAC service Vs Intel service You can read about my experience with Applecare here. Even in my case, about two days back, they sent some one to check my SuperDrive. He told me that he'll be back in four-five days max, and he'll replace the SuperDrive. I will not have to go to the Service Center. __________________ Mumbai, I miss you.

13-10-2006, 07:39 PM	#5 (permalink)
navisangha Broken In Join Date: Feb 2004 Posts: 105	Re: MAC service Vs Intel service I understand the priority ,which has higher value mobo ( nt got 45 days) or CD drive ( got in 7 days) ????.

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16-10-2006, 08:26 PM	#6 (permalink)
aryayush Human Spambot Join Date: May 2005 Location: Noida Posts: 5,593	Re: MAC service Vs Intel service This is not about priority, this is about which company makes an effort to look after its customers, which company offers absolute value for money and Apple excels in the department. Period. __________________ Miss me already? See you on Penned Thoughts [http://aayush.me] then. Adios!

17-10-2006, 12:21 AM	#9 (permalink)
eddie El mooooo Join Date: Jan 2006 Location: India Posts: 1,414	Re: MAC service Vs Intel service Please don't compare Apples with Oranges. Compare Apple's service with someone like Dell, HP or Lenovo and then come back for discussion.

18-10-2006, 03:45 PM	#10 (permalink)
goobimama  Macboy Join Date: Sep 2004 Location: Goa Posts: 4,486	Re: MAC service Vs Intel service Here's one. The Hard Drive of my iBook went wonky and I gave it to the apple corner for checkup. They said they'd send the unit for replacement(Hard drive replacement). Now my dad was going to kerala for a trip to Kerala/Korea and wanted to use a laptop while on the go. They had said in the beginning that they would give a standby machine while a machine was sent for replacement, and they kept up to their promise. My dad is now happily roaming around the place with a PowerBook G4...on standby of course.. __________________ I'm like a bird...

18-10-2006, 03:53 PM	#11 (permalink)
JGuru Wise Old Owl Join Date: Dec 2005 Location: Space-time continuum Posts: 1,646	Re: MAC service Vs Intel service @Eddie has a valid point. You must not compare Apple with a local dealer in the first place!! Compare Apple's service with a Dell, HP, or Lenovo. __________________ * Imagination is more important than knowledge. -Albert Einstein

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