Hello,
This is my first mail to you guys that is written in angry young mans mood( Typical mood of indian after reading a news of petrol hikes on cards). Please don't take it i am being rude or i am born with brain of size less than a nut. But this is my true feelings after reading your mail. Lets start
Is this meant to be delivered in December? is digit becomes so careless that my November edition will take 15-20 working days for delivery. Guys!!!!!, this is a complete month. This is disgusting. I am sorry to subscribe for a magazine who don't care for a timely delivery. Responsibility is not completed just by posting your material but also to make sure it reaches on time. If you think that's not possible then may be you should quit this business. I received item from Thailand using Ebay in a week's time. and from Mumbai to Chandigarh it might take a month
Should I forward this mail to any public news paper or media channel? Is this kind of mail represents the true nature of Digit. Some points in your mail:
No Details for courier/postal registration number or contact no
I have to contact you if i failed to receive by 30th November
Guys, you are publishing monthly magazine and not annual magazine. 30th November means, end of month. I can literally buy digit December edition in a day or two's time. Are you building customer loyalties on this kind of service?
I am waiting for a delivery, and if i am to receive magazine after 7th of month, then please let me know the process to unsubscribe digit.
Jitender
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From: Customer Care <digit@thinkdigit.com>
To:
Sent: Wednesday, November 2, 2011 2:19 PM
Subject: Dispatch Details of Digit November Edition J003122
View this message in your browser
Dear Subscriber,
We hope you are having an enriching experience with us.
We have dispatched the Digit Nov'11 Edition.
Subscription Code :
Courier name* : Indian-Post
AWB N. :Not available
Courier Contact : Not available
Expected Delivery Time :15 to 20 working days
In case you do not receive your copy within stipulated time, please write to us at
help@thinkdigit.com or call us at (91)-22-678 99 678 (from 10am to 6pm on weekdays) before 30th November 2011. Due to limited number of copies, we will not be in a position to provide replacements beyond the above date.
Do not hesitate to reach out to us in case you need any other assistance.
Happy reading,
Team Digit
* Subject to availability of courier service in your area, if we are dispatching your copy though Post, please send us name of available couriers to improve delivery.
Note: In case of change of delivery address, please inform us before 15th of the previous month to update your address so that we can dispatch your copy to new address from next month.