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Old 21-02-2007, 09:09 PM   #1 (permalink)
Right Off the Assembly Line
 
Join Date: Dec 2005
Location: Guwahati
Posts: 36
Default problem in logging into Dataone usage A/c portal


I've noticed that since couple of days I cannot log into the Dataone Broadband usage Account Portal (10.240.144.195) or (10.240.43.216). Whenever I open the portal page, Service Check page does not open even after clicking & logging by submitting my user id & PW. Yes, I'm trying to visit that page thru IE7. Has my IE7 browser went thru any changes in config. as I didn't do anything in these days and hence, I'm confused. Would you please give me any suggestion to resolve it?
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Old 21-02-2007, 10:56 PM   #2 (permalink)
Alpha Geek
 
Join Date: Jan 2006
Posts: 543
Default Re: problem in logging into Dataone usage A/c portal

dataone portal is giving too much trouble these days. the only option left is to wait for sometime,untill the portal is fixed or to use softwares such as dataone usage finder from shaplus.
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Old 22-02-2007, 03:17 PM   #3 (permalink)
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Posts: 211
Default Re: problem in logging into Dataone usage A/c portal

go to shaplus.com .. dwnload their dataone monitor...
will help u gr8ly
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Old 22-02-2007, 06:34 PM   #4 (permalink)
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Default Re: problem in logging into Dataone usage A/c portal

There is a Firefox extension for dataone called Datafox.You may try.
http://www.thegoan.com/datafox/
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Old 22-02-2007, 07:19 PM   #5 (permalink)
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Default Re: problem in logging into Dataone usage A/c portal

Oh! I'm grateful for your valued suggestion and also for the tools that is intended in case of such mishaps. Thanks to you all, guys...!
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