** Post all your BSNL Dataone Related Queries Here **

[praka123]

^do ask in Open Source Section

[Help~Is~Here]

I am using BSNL's modem one a rental basis, and the day before yesterday, the modem's power adapter gave up on me! It refused to turn on the modem.

Now, what's the first thing you would think? Yes, take the thing and run to your telephone exchange to get it replaced because it's their modem and you still have warranty because you are still paying for it. That is what I also thought but sadly, that's where things took a turn for the bad.

As soon as the I took the modem and the adapter to the exchange, the officer in-charge plugged the modem with another adapter and voila! It turned on which again confirmed that the adapter I had was faulty. Now, you would think they are going to replace it for you. Atleast that's what I thought! But the officer told me that they don't have any stock and that there were a lot of adapters that were sent to Gujrat to get repaired, and she told me as soon as those adapter come, she'll give me one. And guess how long that is going to take? 3 months!!! The officer in-charge is asking me to wait for 3 months without a broadband connection!! Hell, I can't stay 3 hours without it!! It ticked me off, and I asked her if me buying another adapter would void the modem warranty to which she replied she wouldn't recommend me to do that, but if I'm willing, I can go get one.

Now, you would think, ok, hell with the replacement, I'll just go get a new adapter for 150~200 bucks. Again, atleast that's what I thought and voila, I was wrong again!! I searched my entire town in all the electrictronics shops for a replacement adapter, and hell, they ain't got one of the similar type!! I even went to the nearest city and no one has it!!

Now, you would think that not getting one is impossible!! but trust me, the adapter that the modem needs is not the one you would normally find in electronics shops. The adapter the modem uses is a 9V AC 1000mA. First of all, you don't get an AC to AC adapter normally in electronic shops. You can find a million varieties of AC to DC adapters. And on top of that, this adapter need 1000mA of power! Even if you found and AC to AC adapter, they aren't anymore powerful than 500mA. You just can't find one!! Even if you found one, it is not easily accessible! Finally I ran out of choice and the only option was to repair the bloody thing!! And thankfully one of the shop keepers directed me to a very remote location, you can't even call that place a town, on going there, there is this one place where a couple of electronic geeks repair anything possible! And thankfully once again, they promised to repair my adapter but they said it would take 3 days!! I begged them and tried to make them understand the importance of the adapter and finally agreed to repair it within a day for 110 bucks!

So, I went again to the remote place today and finally got the adapter back and got online and I'm writing this post!

The moral of the story is: DON"T GET A BSNL MODEM!! Looking back at my posts, I certainly did support the modems they supply because they are considerably good quality but lack of support and BSNL's ignorance has promted me to take an alternative route!! So, when you get a modem/router make sure the accessories are easily available in the market no matter which brand it is! I've even told the guy to make me another adapter just in case this one gives up again! Atleast it's just a matter of 110bucks than 3 days or 3 months without a connection to the outside world!!

[janitha]

Any 9V 1000 ma adapter is not such a big deal, whether AC or DC. If AC, it is only a matter of a 9V 1000 ma step down transformer, wires and the pin.

[gary4gar]

Originally Posted by Help~Is~Here

I am using BSNL's modem one a rental basis, and the day before yesterday, the modem's power adapter gave up on me! It refused to turn on the modem.

Now, what's the first thing you would think? Yes, take the thing and run to your telephone exchange to get it replaced because it's their modem and you still have warranty because you are still paying for it. That is what I also thought but sadly, that's where things took a turn for the bad.

As soon as the I took the modem and the adapter to the exchange, the officer in-charge plugged the modem with another adapter and voila! It turned on which again confirmed that the adapter I had was faulty. Now, you would think they are going to replace it for you. Atleast that's what I thought! But the officer told me that they don't have any stock and that there were a lot of adapters that were sent to Gujrat to get repaired, and she told me as soon as those adapter come, she'll give me one. And guess how long that is going to take? 3 months!!! The officer in-charge is asking me to wait for 3 months without a broadband connection!! Hell, I can't stay 3 hours without it!! It ticked me off, and I asked her if me buying another adapter would void the modem warranty to which she replied she wouldn't recommend me to do that, but if I'm willing, I can go get one.

Now, you would think, ok, hell with the replacement, I'll just go get a new adapter for 150~200 bucks. Again, atleast that's what I thought and voila, I was wrong again!! I searched my entire town in all the electrictronics shops for a replacement adapter, and hell, they ain't got one of the similar type!! I even went to the nearest city and no one has it!!

Now, you would think that not getting one is impossible!! but trust me, the adapter that the modem needs is not the one you would normally find in electronics shops. The adapter the modem uses is a 9V AC 1000mA. First of all, you don't get an AC to AC adapter normally in electronic shops. You can find a million varieties of AC to DC adapters. And on top of that, this adapter need 1000mA of power! Even if you found and AC to AC adapter, they aren't anymore powerful than 500mA. You just can't find one!! Even if you found one, it is not easily accessible! Finally I ran out of choice and the only option was to repair the bloody thing!! And thankfully one of the shop keepers directed me to a very remote location, you can't even call that place a town, on going there, there is this one place where a couple of electronic geeks repair anything possible! And thankfully once again, they promised to repair my adapter but they said it would take 3 days!! I begged them and tried to make them understand the importance of the adapter and finally agreed to repair it within a day for 110 bucks!

So, I went again to the remote place today and finally got the adapter back and got online and I'm writing this post!

The moral of the story is: DON"T GET A BSNL MODEM!! Looking back at my posts, I certainly did support the modems they supply because they are considerably good quality but lack of support and BSNL's ignorance has promted me to take an alternative route!! So, when you get a modem/router make sure the accessories are easily available in the market no matter which brand it is! I've even told the guy to make me another adapter just in case this one gives up again! Atleast it's just a matter of 110bucks than 3 days or 3 months without a connection to the outside world!!

so Planning to Buy a Dlink 502T??

[Help~Is~Here]

Originally Posted by janitha

Any 9V 1000 ma adapter is not such a big deal, whether AC or DC. If AC, it is only a matter of a 9V 1000 ma step down transformer, wires and the pin.

It's quite easy to say that, and myself being an electronic & electrical hobbyist understand the point that you are trying to make. But just take a step back at walk the path again but this time in the form of a layman who knows nothing about these things. How do you think they are going to react?

The reason I got it fixed in the first place is because I knew it could be fixed and I knew the procedure that involves in fixing it and I knew who could do it at the earliest. Otherwise, why do you think I went in search of that shop? It's just because I didn't have the accessories to fix it myself and knew it could be done elsewhere.

But that's not the case with everyone. The point that I tried to make was that it is not something that is easily accessible unlike primary AC and secondary DC adapters available commercially.

[janitha]

Originally Posted by Help~Is~Here

It's quite easy to say that, and myself being an electronic & electrical hobbyist understand the point that you are trying to make. But just take a step back at walk the path again but this time in the form of a layman who knows nothing about these things. How do you think they are going to react?

The reason I got it fixed in the first place is because I knew it could be fixed and I knew the procedure that involves in fixing it and I knew who could do it at the earliest. Otherwise, why do you think I went in search of that shop? It's just because I didn't have the accessories to fix it myself and knew it could be done elsewhere.

But that's not the case with everyone. The point that I tried to make was that it is not something that is easily accessible unlike primary AC and secondary DC adapters available commercially.

Any local technician anywhere in India will do it for you and it won't take much time or cost.

But regarding the customer care of BSNL, I agree.

[arnab2kool]

Originally Posted by Help~Is~Here

I am using BSNL's modem one a rental basis, and the day before yesterday, the modem's power adapter gave up on me! It refused to turn on the modem.

Now, what's the first thing you would think? Yes, take the thing and run to your telephone exchange to get it replaced because it's their modem and you still have warranty because you are still paying for it. That is what I also thought but sadly, that's where things took a turn for the bad.

As soon as the I took the modem and the adapter to the exchange, the officer in-charge plugged the modem with another adapter and voila! It turned on which again confirmed that the adapter I had was faulty. Now, you would think they are going to replace it for you. Atleast that's what I thought! But the officer told me that they don't have any stock and that there were a lot of adapters that were sent to Gujrat to get repaired, and she told me as soon as those adapter come, she'll give me one. And guess how long that is going to take? 3 months!!! The officer in-charge is asking me to wait for 3 months without a broadband connection!! Hell, I can't stay 3 hours without it!! It ticked me off, and I asked her if me buying another adapter would void the modem warranty to which she replied she wouldn't recommend me to do that, but if I'm willing, I can go get one.

Now, you would think, ok, hell with the replacement, I'll just go get a new adapter for 150~200 bucks. Again, atleast that's what I thought and voila, I was wrong again!! I searched my entire town in all the electrictronics shops for a replacement adapter, and hell, they ain't got one of the similar type!! I even went to the nearest city and no one has it!!

Now, you would think that not getting one is impossible!! but trust me, the adapter that the modem needs is not the one you would normally find in electronics shops. The adapter the modem uses is a 9V AC 1000mA. First of all, you don't get an AC to AC adapter normally in electronic shops. You can find a million varieties of AC to DC adapters. And on top of that, this adapter need 1000mA of power! Even if you found and AC to AC adapter, they aren't anymore powerful than 500mA. You just can't find one!! Even if you found one, it is not easily accessible! Finally I ran out of choice and the only option was to repair the bloody thing!! And thankfully one of the shop keepers directed me to a very remote location, you can't even call that place a town, on going there, there is this one place where a couple of electronic geeks repair anything possible! And thankfully once again, they promised to repair my adapter but they said it would take 3 days!! I begged them and tried to make them understand the importance of the adapter and finally agreed to repair it within a day for 110 bucks!

So, I went again to the remote place today and finally got the adapter back and got online and I'm writing this post!

The moral of the story is: DON"T GET A BSNL MODEM!! Looking back at my posts, I certainly did support the modems they supply because they are considerably good quality but lack of support and BSNL's ignorance has promted me to take an alternative route!! So, when you get a modem/router make sure the accessories are easily available in the market no matter which brand it is! I've even told the guy to make me another adapter just in case this one gives up again! Atleast it's just a matter of 110bucks than 3 days or 3 months without a connection to the outside world!!

No man you are right. But in my town I got 2 adapters defected due to high voltage and they replaced it twice. For the 2nd adapter replacement they dint had any spare adapter and adviced me to purchase an adapter from market and that wouldn't void my warranty. I purchased an adapter according to the voltage specifications (9v or 12v, I dont remember) and used for 2 months, and after that they gave me another adapter and its working fine. Try to use a voltage stabilizer for using ur pc and modem adapter. Take out a common power output from ur voltage stabilizer and connect ur UPS to it and plugin ur adapter into it, that will save ur adapter for rest of ur life. I am doing so and I havent faced any problems from that time.

Thank you.

Hello,

I want connect my BSNL modem (Quidway WA 1003A) via Bluetooth. I have tried number of times, but dint got it working. I asked the BSNL people that whether I have the wireless facility in my modem or the aerial and wireless indicator are just in the modem to add a bit beauty to it? They answered me "no your modem has this facility and you connect wirelessly with the help of Bluetooth, all you need is a Bluetooth Dongle". Now can anybody tell me how I can make my connection working between the Bluetooth Dongle and the modem, so that I can connect to net without wires also.

Help needed, please.

Thank you.

Hello,

I want to connect my BSNL modem (Quidway WA 1003A) via Bluetooth. I have tried number of times, but dint got it working. I asked the BSNL people that whether I have the wireless facility in my modem or the aerial and wireless indicator are just in the modem to add a bit beauty to it? They answered me "no your modem has this facility and you connect wirelessly with the help of Bluetooth, all you need is a Bluetooth Dongle". Now can anybody tell me how I can make my connection working between the Bluetooth Dongle and the modem, so that I can connect to net without wires also.

Help needed, please.

Thank you.

Originally Posted by arnab2kool

No man you are right. But in my town I got 2 adapters defected due to high voltage and they replaced it twice. For the 2nd adapter replacement they dint had any spare adapter and adviced me to purchase an adapter from market and that wouldn't void my warranty. I purchased an adapter according to the voltage specifications (9v or 12v, I dont remember) and used for 2 months, and after that they gave me another adapter and its working fine. Try to use a voltage stabilizer for using ur pc and modem adapter. Take out a common power output from ur voltage stabilizer and connect ur UPS to it and plugin ur adapter into it, that will save ur adapter for rest of ur life. I am doing so and I havent faced any problems from that time.

Thank you.

Hello,

I want connect my BSNL modem (Quidway WA 1003A) via Bluetooth. I have tried number of times, but dint got it working. I asked the BSNL people that whether I have the wireless facility in my modem or the aerial and wireless indicator are just in the modem to add a bit beauty to it? They answered me "no your modem has this facility and you connect wirelessly with the help of Bluetooth, all you need is a Bluetooth Dongle". Now can anybody tell me how I can make my connection working between the Bluetooth Dongle and the modem, so that I can connect to net without wires also.

Help needed, please.

Thank you.

Hello,

I want to connect my BSNL modem (Quidway WA 1003A) via Bluetooth. I have tried number of times, but dint got it working. I asked the BSNL people that whether I have the wireless facility in my modem or the aerial and wireless indicator are just in the modem to add a bit beauty to it? They answered me "no your modem has this facility and you connect wirelessly with the help of Bluetooth, all you need is a Bluetooth Dongle". Now can anybody tell me how I can make my connection working between the Bluetooth Dongle and the modem, so that I can connect to net without wires also.

Help needed, please.

Thank you.

OOps posted twice by mistake! Sorry everybody for this. Moderators dont mind. But I need help with the wireless issue.

Thank you.

[Help~Is~Here]

Listen mate, the wireless you are referring to is of 2 types. One is Wi-Fi and the other bluetooth. The modem you have has Wi-Fi while your USB dongle supports bluetooth. Both of them are different technologies and cannot connect with each other. So, you can't try connecting a bluetooth device to another device that only supports Wi-Fi. So, all you need to do is just get a wireless LAN card for you PC and you should be able to connect wirelessly. If you have a laptop, just check the configuration to see it alredy has a wireless LAN card(WLAN).

[gary4gar]

Originally Posted by arnab2kool

No man you are right. But in my town I got 2 adapters defected due to high voltage and they replaced it twice. For the 2nd adapter replacement they dint had any spare adapter and adviced me to purchase an adapter from market and that wouldn't void my warranty. I purchased an adapter according to the voltage specifications (9v or 12v, I dont remember) and used for 2 months, and after that they gave me another adapter and its working fine. Try to use a voltage stabilizer for using ur pc and modem adapter. Take out a common power output from ur voltage stabilizer and connect ur UPS to it and plugin ur adapter into it, that will save ur adapter for rest of ur life. I am doing so and I havent faced any problems from that time.

Thank you.

Hello,

I want connect my BSNL modem (Quidway WA 1003A) via Bluetooth. I have tried number of times, but dint got it working. I asked the BSNL people that whether I have the wireless facility in my modem or the aerial and wireless indicator are just in the modem to add a bit beauty to it? They answered me "no your modem has this facility and you connect wirelessly with the help of Bluetooth, all you need is a Bluetooth Dongle". Now can anybody tell me how I can make my connection working between the Bluetooth Dongle and the modem, so that I can connect to net without wires also.

Help needed, please.

Thank you.

Hello,

I want to connect my BSNL modem (Quidway WA 1003A) via Bluetooth. I have tried number of times, but dint got it working. I asked the BSNL people that whether I have the wireless facility in my modem or the aerial and wireless indicator are just in the modem to add a bit beauty to it? They answered me "no your modem has this facility and you connect wirelessly with the help of Bluetooth, all you need is a Bluetooth Dongle". Now can anybody tell me how I can make my connection working between the Bluetooth Dongle and the modem, so that I can connect to net without wires also.

Help needed, please.

Thank you.



OOps posted twice by mistake! Sorry everybody for this. Moderators dont mind. But I need help with the wireless issue.

Thank you.

THese bsnl babu's are misleading you
bluethoth & wi-fi are separate protocols and and arent't compatible with each other.

you can use a wi-fi card(PCI) on destop which comes for 1200/-
and on lappy u will have it inbuilt

[Help~Is~Here]

Anyone facing any routing problems with the connection today?

I haven't been able to access several sites after 8pm today(08/07/07). Further diagnostics show that routing is failing on BSNL server nodes for several websites and I.P addresses.

Please let me know if anyone else if facing similar issues today. I've already sent a mail to BSNL's routing admin. No reply though! Maybe it's too much to expect a prompt response from BSNL.

[janitha]

Originally Posted by Help~Is~Here

Anyone facing any routing problems with the connection today?

I haven't been able to access several sites after 8pm today(08/07/07). Further diagnostics show that routing is failing on BSNL server nodes for several websites and I.P addresses.

Please let me know if anyone else if facing similar issues today. I've already sent a mail to BSNL's routing admin. No reply though! Maybe it's too much to expect a prompt response from BSNL.

Yes, here also it was the case. Some sites were not opening while some others were.

[almighty]

hi frnds
yesterday i formated my pc
can ne1 plz tell me how to install driver for my modem
when am trying to install driver which came along with modem from bsnl
i get an error message
i ve xp pro service pack 2
plz guide me

[s18000rpm]

^if you have LAN Cable Modem, then you dont need any Drivers.

you need Drivers for USB/WiFi modem.

[almighty]

no i don have lan
what abt usb? how to install driver for it

[Help~Is~Here]

Dude, it's better you invest in a LAN card, just about 250~350 bucks... no hassles of driver installation/reinstallation. Power problems, speed problems and so on.

I would certainly say it's worth having a LAN card than you going through all the other hassles.

[almighty]

^^^
thanx for suggestion
but recently wat sud i do to connect with usb?
my 6020 is also not connecting with pc otherwise i check for driver online for modem
plz help me out

[gary4gar]

Originally Posted by almighty

^^^
thanx for suggestion
but recently wat sud i do to connect with usb?
my 6020 is also not connecting with pc otherwise i check for driver online for modem
plz help me out

just pop in the driver CD & run setup.exe & click NEXT,NEXT,NEXT,NEXT,NEXT,NEXT.............

lol just joking
please tell what error do u get & if possible post screenshot.
and here at my place LAN card comes just for 180 bucks

[mozodingdong]

i used id and password of one of my friend to connect dataone and surprisingly i got connected. do anyone know wheather BSNL knows that the particular id and password is loged from a particular fone number?? do they have records that so and so user id was used from a particular fone no. ?

[Help~Is~Here]

Originally Posted by mozodingdong

i used id and password of one of my friend to connect dataone and surprisingly i got connected. do anyone know wheather BSNL knows that the particular id and password is loged from a particular fone number?? do they have records that so and so user id was used from a particular fone no. ?

Unfortunately although they do, it's not public and it's going to get charged on the phone number on which the original id has been registered and not from which you are using it.

[mozodingdong]

if i ask dataone for the usage detail of my broadband will they b able to give the information that from which tele no. the used id was used to login??

[Help~Is~Here]

Originally Posted by mozodingdong

if i ask dataone for the usage detail of my broadband will they b able to give the information that from which tele no. the used id was used to login??

Nope they wont! and if you ask BSNL for the usage details, they will ask you to use the dataone website to check the details where you wouldn't find any telephone no. If you think someone else is using your login details, then change your password immediately, however, if your usage is showing higher in your bill than what it shows on the dataone website, then someone else's id is clipped wrongly to your no. You need to give a complaint where they will investigate and see if any other id is being wrongly billed on your no.

[Manshahia]

i m getting download speed more than 50 KBps these days..
can anyone help me telling whom i sud contact in BSNL abt this problem?
i m on Home 500

[gary4gar]

Originally Posted by mozodingdong

i used id and password of one of my friend to connect dataone and surprisingly i got connected. do anyone know wheather BSNL knows that the particular id and password is loged from a particular fone number?? do they have records that so and so user id was used from a particular fone no. ?

enojy as much as you can but the party will be soon over and you won't be able to use other people id's from your phone line

[Help~Is~Here]

Originally Posted by Manshahia

i m getting download speed more than 50 KBps these days..
can anyone help me telling whom i sud contact in BSNL abt this problem?
i m on Home 500

You say you are getting above 50KBps, then what is the problem?

[Manshahia]

but for the past 5 months i hav been getting a speed of 150-170 KBps on torrents which came down to 50 KBps and 60-70 KBps on rapidshare which came down to 1-2 KBps... I cant download anything from rapidshare...

[Help~Is~Here]

Originally Posted by Manshahia

but for the past 5 months i hav been getting a speed of 150-170 KBps on torrents which came down to 50 KBps and 60-70 KBps on rapidshare which came down to 1-2 KBps... I cant download anything from rapidshare...

First of all, lot on to your modem interface and then make sure your downlink speed is 2048Kbps. If not, then there might be noise on the line which is resulting in lower synchronisation and hence lower throughput. So, get your line checked in that case. However, if it is still the same, do the next step.

Next, run the speedtest from BSNL's website and see what speeds they tell you. Here's the link: www.dataone.in Go there and click on speed test.

If you see similar speeds, first of all, run a complete anti-virus and a spyware scan and make sure everything is clean. Then make sure no other programs using the internet are running, except for essential system utilities. And then run the speed test again. If it's still the same, I'm afraid nothing much you can do about it. Try getting in touch with your local telephone exchange. I'm sure they won't be of help at all. But miracles happen!!

[Manshahia]

called the BSNL customer care...
they hav logged the complaint and said its a server problem...
he said that the problem wud b resolved in 24 hours...
lets c wat happens...

One more thing

THe downlink is 2048 KBps...
the uplink is 480 KBps.. i think it sud b 512 KBps....

SNR Margin : 27.0 8.0 db
Line Attenuation : 33.0 21.0 db

[praka123]

for past 3 days daytime am getting low speeds @ 10kB/sec then i called the JE of Muvattupuzha exchange and now the speed is somewhat OK.he is saying that the available bandwidth is shared btwn available ports.

[mozodingdong]

Originally Posted by Manshahia

called the BSNL customer care...
they hav logged the complaint and said its a server problem...
he said that the problem wud b resolved in 24 hours...
lets c wat happens...

One more thing

THe downlink is 2048 KBps...
the uplink is 480 KBps.. i think it sud b 512 KBps....

SNR Margin : 27.0 8.0 db
Line Attenuation : 33.0 21.0 db

2048 KBps ?? (KBps is Kilo Byte per second and kbps is kilobit per second) bsnl offers 2 mbps that is 2048 kilo bits/256 kilo bytes.. i think u quoted it earonously..

[Help~Is~Here]

Originally Posted by mozodingdong

2048 KBps ?? (KBps is Kilo Byte per second and kbps is kilobit per second) bsnl offers 2 mbps that is 2048 kilo bits/256 kilo bytes.. i think u quoted it earonously..

That was a typo and anyone would understand that. Don't look at things literally. Look at what it implies.

Originally Posted by Manshahia

called the BSNL customer care...
they hav logged the complaint and said its a server problem...
he said that the problem wud b resolved in 24 hours...
lets c wat happens...

One more thing

THe downlink is 2048 KBps...
the uplink is 480 KBps.. i think it sud b 512 KBps....

SNR Margin : 27.0 8.0 db
Line Attenuation : 33.0 21.0 db

Are you using a Home500? because uplink is supposed to be 256Kbps unless it's a business package