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Old 03-10-2011, 04:23 PM   1 links from elsewhere to this Post. Click to view. #1 (permalink)
Apprentice
 
Join Date: May 2011
Posts: 68
Default Huaewi e173 3g modem problem


got a unlocked huawei E173 3G modem

but when i plug it first it shows as huawei modem detected
and shows a problem occurred during hardware installation .your hardware will not work properly

and the modem appears as usb device
not getting detected
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Old 03-10-2011, 05:29 PM   #2 (permalink)
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Default Re: Huaewi e173 3g modem problem

Could you post a screenshot and write a little more details about your problem.
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Old 03-10-2011, 05:45 PM   #3 (permalink)
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Default Re: Huaewi e173 3g modem problem

the modem is only recognized as a storage device

the software shows modem not connected
is the modem faulty just purchased today
http://i52.tinypic.com/2jg5nye.jpg
http://i52.tinypic.com/29qmhhi.jpg

Last edited by diagus; 03-10-2011 at 05:52 PM.
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Old 03-10-2011, 05:57 PM   #4 (permalink)
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Default Re: Huaewi e173 3g modem problem

Here are a few things you should try before RMA'ing it :

1. try to use the modem on another computer and see if it is possible for you to configure it

2. Try to factory resetting it by putting a safety pin through the hole in back.
3. Reinstall all software and driver associated with it.

if it will not work even after doing these it will be a safe bet that the device may be defective.
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Old 04-10-2011, 09:14 AM   #5 (permalink)
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Default Re: Huaewi e173 3g modem problem

now the modem is detected

but the problem is when i try to connect the modem get disconnected

the modem gets disconnected frequently
http://i51.tinypic.com/29lnr6o.jpg
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Old 04-10-2011, 10:22 AM   #6 (permalink)
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Default Re: Huaewi e173 3g modem problem

try another port
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Old 04-10-2011, 11:38 AM   #7 (permalink)
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Default Re: Huaewi e173 3g modem problem

thanks
yes it was usb port issue now problem solved

buy the way how to install mobile partner software in it
so that it open automatically when i plug in.



the modem has a default megaphone modem software
that pop up everytime i plug in.
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Old 04-10-2011, 02:36 PM   #8 (permalink)
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Smile Re: Huaewi e173 3g modem problem

Quote:
Originally Posted by diagus View Post
thanks
yes it was usb port issue now problem solved

buy the way how to install mobile partner software in it
so that it open automatically when i plug in.



the modem has a default megaphone modem software
that pop up everytime i plug in.

Download this huawei Dashboard update _ http://www.dc-files.com/UTPS21.003.2...4.793.B717.zip

Then unrar it nd disconnect ur modem & exit icon from system tray & run the Huawei Dashboard Update file. Now when the Huawei Dashboard Update will Finsih u will b Having Mobile Partner setup Installed in ur Modem
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