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View Full Version : Microsoft Exec: UAC Designed To 'Annoy Users'


Cyrus_the_virus
11-04-2008, 06:46 PM
By Kevin McLaughlin (kmclaughlin@cmp.com), ChannelWeb
3:12 PM EDT Thu. Apr. 10, 2008

The User Account Control in Windows Vista improves security by reducing application privileges from administrative to standard levels, but UAC has been widely criticized for the nagging alerts it generates. According to one Microsoft executive, the annoyance factor was actually part of the plan.

In a Thursday presentation at RSA 2008 in San Francisco, David Cross, a product unit manager at Microsoft who was part of the team that developed UAC, admitted that Microsoft's strategy with UAC was to irritate users and ISVs in order to get them to change their behavior.

"The reason we put UAC into the platform (http://www.crn.com/encyclopedia/defineterm.jhtml?term=platform&x=&y=) was to annoy users. I'm serious," said Cross.

Microsoft not only wanted to get users to stop running as administrators, which exacerbates the effects of attacks, but also wanted to convince ISVs to stop building applications that require administrative privileges to install and run, Cross explained.

"We needed to change the ecosystem, and we needed a heavy hammer to do it," Cross said.

Keith Meisner, senior systems engineer at AppTech, a Tacoma, Wash.-based solution provider, says UAC has helped Microsoft improve end users' overall security posture.

"Many of the situations we deal with have to do with users being uninformed about threats on the Internet," said Meisner. "Are there some annoyances with UAC? Yes, but advanced users know how to get around them."

But while UAC is good for overall security, it does present logistical issues, said Steve Snider, president of Cadre Information Security, a Cincinnati-based solution provider. "For people working in an office, close to IT, it's not a problem, but when you have a very mobile workforce, and you have to load and update applications, that's when it becomes more of an issue," he said.

As a result of UAC, software vendors have changed their approach to developing software, to the point where fewer applications and tasks are triggering alerts, said Cross. "Most users, on a daily basis, actually have zero UAC prompts," he said.

Cross also disputed the popular notion that many frustrated users have decided to shut off UAC alerts entirely. He cited internal Microsoft research that shows 88 percent of all Vista users operate with UAC turned on, and 66 percent of sessions have no prompts, and number he says will continue to grow over time.

"UAC is not a perfect security boundary, but it [has helped us] move from 'zero click' exploits to 'one click' defense," said Cross.

Source (http://www.crn.com/software/207100934?cid=CRNFeed)

naveen_reloaded
12-04-2008, 07:47 AM
True...!ecosystem has to change...

I dont p.s feel it to be uncomfortable...

I have control over which app has access to what....thats better instead of leaving malwares running blindly in my system....

gary4gar
12-04-2008, 10:37 AM
The concept behind UAC is nice, but its current implementation sucks

naveen_reloaded
12-04-2008, 11:04 AM
Heard sp1 has less UAC request...

ring_wraith
12-04-2008, 11:26 AM
That actually makes perfect sense.

More nags due to software -> annoyed users -> users not buying said software -> software devs writing software that does not require admin priviliges -> No admin privileges = less scope for viruses/spyware/adware to wreck havoc.

T159
12-04-2008, 03:42 PM
what if users dont buy thes basic software (vista) ? and downgrading to XP.
My first reaction is to pull out the root cause of the problem.

goobimama
13-04-2008, 12:36 AM
The one thing I hate about the UAC prompt is that it comes up so violently. The screen flashes violently and it looks so BETA. Instead, if the screen had faded out along with the prompt slowly coming in focus, it would be a much better experience. This view is held by myself, the wizard and my two brothers.

Vishal Gupta
13-04-2008, 12:46 AM
^^ True. Although you can disable that screen flashing by disabling "Secure Desktop" option but it'll make the complete thing less secure.

narangz
13-04-2008, 01:49 PM
The one thing I hate about the UAC prompt is that it comes up so violently. The screen flashes violently and it looks so BETA. Instead, if the screen had faded out along with the prompt slowly coming in focus, it would be a much better experience. This view is held by myself, the wizard and my two brothers.

The rest of screen is faded because of security reasons. But, yes, you have a point. If they add a fading effect like you said it'll look much better.

The Conqueror
13-04-2008, 10:53 PM
another way of defending from malware and virus and spyware is to Leave Piracy :razz:

BTW UAC is very nice feature of vista

goobimama
13-04-2008, 11:25 PM
^^ I don't see what piracy has got to do with malware or viruses.

@narangz: I know it has to be faded put. Just that it shouldn't be so violent. My mom used to get scared that she did something every time that happened. A nice fading effect shouldn't be too difficult for an awesome company like Microsoft.

casanova
15-04-2008, 11:52 AM
I have only 1 issue with UAC. Whenever, a change is being done in the system drive, it gives two prompts. :(

The Conqueror
15-04-2008, 12:31 PM
^^ I don't see what piracy has got to do with malware or viruses.


BECOZ Most ppl Download pirated things and get thier pcs infected and complain again for virus/spyware

narangz
16-04-2008, 01:56 PM
@narangz: I know it has to be faded put. Just that it shouldn't be so violent. My mom used to get scared that she did something every time that happened. A nice fading effect shouldn't be too difficult for an awesome company like Microsoft.

I totally agree.