View Single Post
Old 30-06-2008, 07:00 PM   #28 (permalink)
koshyjohn
Developer
 
koshyjohn's Avatar
 
Join Date: Oct 2005
Location: Wellington, New Zealand
Posts: 71
Default Re: Taking Hewlett-Packard India to Court

Quote:
Originally Posted by gcbeldar View Post
Hey all, I am also suffering with V3425AU laptop, CPU temps reads 65C with load it reaches 90C, One some replacement done by HP sevice centre, still temp reads 65C idle and 90C with load.
65C idle and 90C load is definitely on the higher side. Tell them to replace the heat sink and the thermal paste - sometimes it may come with the processor as part of the package. But don't worry if it comes under warranty. I faced similar problems with this laptop once and they replaced the motherboard and it didn't solve anything. They hit upon the correct solution only in the second attempt. I used to see 74C idle and 100C full load. Now I see only 30 to 40C idle and 55 to 74C full load depending on room temperature - I have a 2Ghz core 2 duo - if you have a slower core 2 duo u should be seeing lower temperatures.

Quote:
Originally Posted by narangz View Post
I got an email recently from HP. It was about free warranty extension of certain models. They gave a link in the email for more information regarding that. Here's the link:

https://h50084.www5.hp.com/rd.asp?ID...prek1nJTNEJTNE

Please go through the page & tell me whether I should go for warranty extension as you mentioned? My laptop comes under V3400 series & product number is- GN399PA


Thank you!
You better hope that you see those symptoms within 2 years of your laptop's life to get it fixed free of cost. What is mentioned above is a warranty enhancement - it covers only those symptoms listed there and the solution is only replacement of motherboard. A warranty extension, on the other hand, comes as an approx 8k purchase (if bought within the warranty period) or 11k (if bought outside the warranty period) and covers everything except the battery for 2 years more (total 3 yrs on a 1 yr warranty laptop). Remember a hard disk failure will set you back 6k+, motherboard 16k+, keyboard 4k+, etc. so if your laptop is failure prone it is indeed worth it.
koshyjohn is offline