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Old 30-06-2008, 09:41 AM   #13 (permalink)
koshyjohn
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Join Date: Oct 2005
Location: Wellington, New Zealand
Posts: 71
Default Re: Taking Hewlett-Packard India to Court

Quote:
Originally Posted by gopz View Post
Why dont you ask for a refund instead of replacement, and try some other brand, this time?
It's cheaper for them to give me a new notebook and therefore more easier to negotiate out of court. Plus dv9700 series are actually very good notebooks (and HP's service is actually very good in many countries - it's only in India that these things happen - if I was in the US, I'd have got a replacement last year)...

And I forgot to add, I'm asking for a 3 year international warranty for the hassle... If they do agree and delay it much longer, I'll ask for the new dv7t series with the NVIDIA 9600 gfx cards that are releasing internationally this month.
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