Quote:
Originally Posted by MetalheadGautham
intresting read.
the funny thing is that HP is supposed to be the MOST customer friendly company according to many people.
I know lots of loyal HP Pavillion Fans.
Guess HP too has a dark side.
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HP is really customer friendly until the day your laptop really screws up. Their laptops are the best if you never have to make warranty claims. But unfortunately a lot of people seem to be having complaints - you should hear about all the stories I heard from customers while waiting at the customer service center.
Quote:
Originally Posted by gopz
Are you hoping to get a reply from Mark Hurd?
Better contact the legal division of HP India, and ask them for a brand new laptop and compensation else take it to the courts.
I feel really sorry for you dude.
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I did get a reply from Mark Hurd (his aides of course). You haven't visited my site I guess. I've already started walking down the legal road.
I've indicated that I want a laptop costing as much as the original. Such a configuration today would turn out to be: Core 2 Duo T9500 2.60Ghz, Windows Vista Ultimate 64bit, 17" WSXGA+ HD widescreen display, 4GB DDR2 RAM, HP Imprint finish+Webcam+microphone+fingerprint reader, Intel Pro/Wireless 4965AGN with Bluetooth, 640GB 5400rpm (320GBx2) dual hard drive, BluRay ROM with SuperMulti DVD+/-R/RW Double Layer
Quote:
Originally Posted by adithyagenius
17" laptops of HP have overheating problems. They can't handle heavy duty applications and games for more than 10 mins without automatically shutting down. It also develops cracks overtime due to heat. Lots of people were trying to planned sue HP went lazy. If you succeed in India, it will be great.
All those people who have to take out their dvd drive just to make sure there is enough ventilation for the HP 17" laptop to extract file for installation without autoshut will feel happy if you succeed. Best of luck!
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All the problems you listed above are fixable. The crack is due to a design defect and HP replaces the affected parts for free sometimes even out of warranty period. If you know anyone suffering those problems, please tell them to visit a service center. Overheating can be fixed by reapplication of the thermal paste and/or replacement of the heat sink.
Quote:
Originally Posted by Pat
All the best buddy! Btw, I think this belongs to Chit Chat!
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If so, could a moderator please transfer this thread? Sorry for the inconvenience.