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if they support XP, People say Vista sux, if they don't support XP people say MS is evil
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Them having to extend Xp's support repeatedly shows that something is wrong with Vista. You just cant deny that.
This is in fact unprecedented. When XP came out, yes it was more heavy on the system that 98 yet it didnt experience teething problems like Vista.
Vista should in fact do well, given that it was delayed by a almost a couple of years and there was a long gap between XP and Vista.
Yet, XP is not yet outdated and Vista is not the bleeding edge futuristic OS everyone hoped it would be. The advantages of Vista are simply not significant enough to make the upgrade compelling.
And that does imply, Vista is not the outstanding product MS claimed (and hoped) it would be.