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Ash HFZ · 01-02-2008, 05:00 PM

I dont know where to post this but this was the best place I could find it.... I just hope someone from THE DIGIT TEAM atleast reads this :

First of all I've been a customer of DIGIT all along right from it was coined as DIGIT till this August 2007.... And even when it was being called as CHIP I was a subscriber too.... So starting from around 1999 I believe.....

I frequently face these problems :

My DIGIT Magazine arrives to my home only after the 15th of the month most of the times..... That too half the time with damaged media for which I usually send mails and get the replacements by month end....

Second of all it really frustrates me before I get any reply for the mails i send.... Only if I send 3 mails minimum, I get a reply and that too not a proper one....

I had sent this query as well to the DIGIT TEAM as well and as usual no reply for that either.... So I've decided not to re-subscribe for the magazine once and for all....

I dont know why the customer service has become so bad now.... Around 2 yrs back and all it was quite good.... But not anymore is it ??

01-02-2008, 05:00 PM	#12 (permalink)
Ash HFZ Techno Enthusiast Join Date: Aug 2007 Posts: 37	Re: [Preview + Feedback] Digit February 2008 I dont know where to post this but this was the best place I could find it.... I just hope someone from THE DIGIT TEAM atleast reads this : First of all I've been a customer of DIGIT all along right from it was coined as DIGIT till this August 2007.... And even when it was being called as CHIP I was a subscriber too.... So starting from around 1999 I believe..... I frequently face these problems : My DIGIT Magazine arrives to my home only after the 15th of the month most of the times..... That too half the time with damaged media for which I usually send mails and get the replacements by month end.... Second of all it really frustrates me before I get any reply for the mails i send.... Only if I send 3 mails minimum, I get a reply and that too not a proper one.... I had sent this query as well to the DIGIT TEAM as well and as usual no reply for that either.... So I've decided not to re-subscribe for the magazine once and for all.... I dont know why the customer service has become so bad now.... Around 2 yrs back and all it was quite good.... But not anymore is it ??