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Originally Posted by ahref
Every person in this forum are at different level. Some are running successful venture and generating good income and some are beginners and trying to establish them. We can not expect that everyone know every terminology of a particular industry. Neither we should think that if a person do not provide all info or do not know all info, then he is running a fly by night company.
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Right! But when you are starting a business and you expect customers to come to you, you should be ready to answer all their queries. You cant just say that you are new to the business and a beginner or what else! You are not going to get customers (that too who pay you for services rendered!) if you are going to get upset about questions. We have clients who ask us even unrelevent questions and we try to answer them atleast by getting the info from somewhere else!
I'd say TuxFan is right! He has the right to ask and sellers need to answer questions! And as it is said "Ignorance isnt an excuse!" If you try to excuse yourself by being ignorant, you are not going to get much business that way!