[thecyclone2k]

And, I was thinking of getting an account at HDFC!

Well, I'd say as above guys' opinions, that every company has a part of customers who haven't been treated well and unfortuantely in this case it's you.

Most banks' staff start begging if you give account cancellation threatnening but, seems these guys aren't concerned.

Actually, the majority of the staff don't want to be the part of the organisation for long term. They are a migrators, who jump from one company to other for higher pay. So, it doesn't bother to them - customer care!

So, I'd suggest - you should close your account with 'em and try some other bank.