What Type of SM56 modem are you using??
Is it Data or Speakerphone modem?
If you update with Microsoft Update then it willl recognize your modem as Data Modem even though it is a SPEAKERPHONE modem.The modem then will be stuck while instaliing and unfortunately you cannont even rollback the driver.
I myself use a SM56 SPEAKERPHONE modem 6.4.0.0 , 30/8/2003
on Windows XP SP2
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