[victor_rambo]

Instead of cribbing here, all you Hairtel customers who have been affected must stand together against it and protest it.

The Nodal officer is not going to listen because this decision is going to profit them and that poor officer does not want to loose his job by supporting an anonymous customer like you.

All of you should mass-disconnect from your Hairtel and get service from a different provider.

Remember what Kishore Biyani of Future Group / Big Bazaar(BB) did when Nestle provided its products to rivals of BB at much lower costs than BB? Instead of cribbing about it and wasting time with Indian Laws, The Great Biyani simply removed all Nestle Products from BB and thus Nestle's sales plunged.

Show the company who IS the God--Service provider or the CUSTOMER.

Offtopic:
This is a reason I don't like to deal with "brands". Whenever you need real hep from their support desk, all you get is dumb call-center guys who can just say "I will forward your complaint to the concerned department", or you have useless auto-responders.

Also, it is difficult to make your voice heard by them. With my local guy, a phone call is more than sufficient. I can directly get in touch with the field guy and he can solve my problems very quickly.